2
WORLD WIDE WARRANTY
In addition to any local warranty, Wilson Benesch offers a 3 year conditional warranty to the end user.
This is done in collaboration with our distributors.
The conditions of this warranty are:
1. That Wilson Benesch receive the necessary registration details from the end user.
2. That these details are received within six weeks of purchase.
3. That it is only valid for the first owner and that it is not transferable.
4. Neither transportation, nor any other costs, nor any risk for removal, transportation and installation of
products is covered by this warranty.
5. That it is limited to the repair of the equipment only.
6. That any claim is accompanied by the necessary proof of purchase.
7. That cover does not extend to damage caused by faulty or unsuitable ancillary equipment.
8. That the serial number has not been altered, deleted, removed or made illegible.
9. That it shall be for a term of 3 years from the data of purchase.
10. That the product has not been abused or modified in any way.
11. That it was purchased originally from a Wilson Benesch authorised dealer.
This warranty is offered in good faith and is in addition to any statuary rights or existing Warranty that may be
available to the end user.
Should your Wilson Benesch Torus system exhibit a problem, please contact your dealer who will be able to make
the necessary arrangements to correct it.
SERVICE AFTER WARRANTY
Please contact your dealer in the first instance before returning the product directly to us. Should the unit need to
be returned for any reason, all carriage costs will be payable by the customer. Losses or damage caused during
transit are the customers’ risk.
How to claim repairs under warranty:
Should service be required, please follow the following procedure:
1. If the equipment is being used in the country of purchase, you should contact the Wilson Benesch authorised
dealer from whom the equipment was purchased.
2. If the equipment is being used outside the country of purchase, you should contact the Wilson Benesch
national distributor in the country of residence who will advise where the equipment can be serviced. You can
call Wilson Benesch in the UK or visit our web site to get the contact details for your local distributor. To
validate your warranty, you will need to produce this warranty booklet completed and stamped by your dealer
on the date of purchase. Alternatively, you will need the original sales invoice or other proof of ownership and
date of purchase.
To Next Page
Loading...