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EX-100-H2 Quickstart Guide | 210806
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Troubleshooting
No or Poor Quality Picture (snow or noisy image)
• Verify that power is being supplied to the transmitter and receiver.
• Verify that the HDBaseT cable is properly terminated following EIA568B
standard.
• Verify that the output resolution of the source and display is supported by
this extender.
• If transmitting 4K, verify that the HDMI cables used are 4K rated.
• Verify that all source and HDBaseT connections are not loose and are
functioning properly
No or Intermittent 3rd party Device Control
• Verify that the IR and RS-232 cables are properly terminated following the
Wiring and Connections section.
• Verify that RS-232 modes are properly selected for the desired operation.
Refer to RS-232 Mode Settings for details.
Troubleshooting Tips:
• WyreStorm recommends using a cable tester or connecting the cable to
other devices to verify functionality.
Warranty Information
WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a
period of ve (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited
product warranty.
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