April 2017
2-247
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
018-441, 018-500, 501, 503, 504, 506, 507, 508
Status Indicator RAPs
Launch Issue
018-441 WiFi Direct Setting 5GHz Conflict RAP
018-441 When activating the Wi-Fi Direct of this machine, the setting for the 5GHz mode is
detected in the conflict Wi-Fi Band.
Procedure
Advise the customer to request their network administrator to change the setting for the Wi-Fi
band of this machine to Auto or the 2.4GHz mode.
018-500, 501, 503, 504, 506, 507, 508 CA Server Error RAP
018-500 The SSL server that is necessary for CA could not start because there was no server
certificate or private key at an attempt to start the machine.
018-501 The machine could not connect to the CA server when trying to do CA authentication.
The machine has failed in communication.
018-503 The machine received a message from the CA server and was waiting for a JRM/UI
judgment, but received no response in time.
018-504 During communication between the machine and the CA server for authentication, a
mismatch in Session ID between both has occurred.
018-506 During communication between the machine and the CA server, a mismatch in Field
ID between both has occurred.
018-507 The CA authentication server requested an entry of user info, and the server deter-
mined that the entered info was different.
018-508 In process of CA authentication, the machine has received a server exception mes-
sage from the CA authentication server.
Procedure
Advise the customer to:
1. Make the IOT and the controller the same in agreement info.
2. Set up the server certificate, or set the CA function to off.
3. Check the address of the CA server, or recheck the connection to the network.
4. Retry the authentication operation.
5. Enter the correct user name and password.
6. Check the status of the CA server. Reboot it if necessary.
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