June 2014
6-24
Xerox® WorkCentre® 3025 Multifunction Printer Service Manual
Entering Diagnostic Mode
General Procedures and Information
Data Setup
The following items can be modified:
• Send Level
The level of the transmission signal (Tx). The Tx signal can be set to a value between
9dBm and 15 dBm. Normally, the Tx level should be less than 12 dBm.
• DTMF Level
The value of the High level tone and the Low level tone in DTMF mode. (Not dial mode).
Both High and Low can be set to a value between 0 and 15.
• Pause Time
The delay time when receiving the pause input at auto dial. The pause time can be set to
a value between 1 and 9 seconds.
• Dial Mode
The type of dial method, either Tone or Pulse. The default setting is Tone.
• Modem Speed
The modem speed is automatically set to a slower speed when communicating with a
slower speed modem, as communication is done on the standard of the side where
modem speed is low for transmission/reception. Available settings are 33.6 Kbps, 28.8
Kbps, 14.4 Kbps, 12.0 Kbps, 9.6 Kbps, and 4.8 Kbps. It is recommended to maintain the
default setting of 33.6 Kbps.
• Error Rate
When the error rate is about exceed the set value, the Baud rate automatically adjusts to
2400 bps. This ensures that the error rate remains below the set value. The error rate can
be set to 5% or 10%.
• Clear All Memory
To reset the system to factory default settings when the product is functioning abnormally.
All system settings are returned to the default values, including all customer settings.
NOTE: Clear All Memory must be performed after replacing the Main PWB. Failure to do
so could negatively effect machine performance.
• Toner Low Level
This is used to set up when the customer is notified to replace the Toner Cartridge. The
time can be set from 1 to 30%.
• Clear Counts
Use this function to reset the copy counters for the following operations or components:
– Platen Scan
– Document Feeder Scan
– Fuser
– Transfer Roll
– Pickup Roll
– Retard Roller
– Forward Roller
– Feed Roller
– ADF Rubber Pad
NOTE: A passcode is required to reset these counters.
Table 3 Diagnostic Mode Menu - Report
Level 1 Level 2 Level 3
Report Protocol Dump (3025NI only) Yes
Supplies Info Yes
Configuration Yes
Error Info Yes
Usage Counter Yes
Component Check Yes
Fax Options (3025NI only) Yes
Service Support Yes