03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-69 CHAPTER 2 TROUBLESHOOTING
Internal
Code
Error Description Corrective Action
8280 EMG_PR_MF_TIMEOUT
No response from Scheduler
8281 EMG_PR_PRM_ILLEGAL
Regarding an event from Scheduler, an
illegal parameter came.
8282
EMG_PR_EVT_ILLEGAL
An illegal event was received.
8283
EMG_PR_EVTSEQ_ILLEGAL
An illegal event was received in terms of
sequence.
8284 EMG_PR_FILE
A problem was detected with File
Handler.
8285 EMG_PR_DC_TIMEOUT
During Print Job, no response was made
by DC-SYS. (60 sec. timeout)
8286
U Code was informed from DC-SYS
during Print Job.
8290
EMG_DJ_JPB
Illegal Interface data with Job Scheduler
8291 EMG_DJ_JOBMF-SYS
Diag Job Fault (History Read Error)
82A0 MF Event Response Timeout
(EMG_PT_MF_TIMEOUT)
Check M/F MAIN PWB and
CONTROL PANEL for
connections. Replace M/F MAIN
PWB or CONTROL PANEL.
82A1 MF Event error
(EMG_PT_EVT_ILLEGAL)
Check M/F MAIN PWB and
CONTROL PANEL for
connections. Replace M/F MAIN
PWB or CONTROL PANEL.
82A2
Wrong MF Event Parameter
(EMG_PT_PRM_ILLEGAL)
Check M/F MAIN PWB and
CONTROL PANEL for
connections. Replace M/F MAIN
PWB or CONTROL PANEL.
82C0
Invalid box number for box deletion and
all document deletion
Internal
Code
Error Description Corrective Action
8364 TCB Error
EM_DMA_TCB_ERROR
Check M/F MAIN PWB for
connection. Replace M/F MAIN
PWB.
8365 Interrupt Reason Unknown Error
EM_DMA_INT_ZERO
Check M/F MAIN PWB for
connection. Replace M/F MAIN
PWB.
8450 EM_DCIF_ABNORMAL
DC I/F DEVICE Handler received an
illegal command.
8451 EM_DCIF_TxILLEGAL
Abnormal send status at the occurrence
of DC I/F send interrupt
8452 EM_DCIF_RxILLEGAL
Faulty receive status at the occurrence
of DC I/F receive interrupt
8453 EM_DCIF_INTRILLEGAL
An illegal interrupt occurred with DC I/F.
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
8454 EM_DCIF_CHANNEL
DC I/F logic channel failure: Selected
channel doesn’t exist, is already opened,
isn’t opend yet, or is already closed.
8455 EM_DCIF_FRAMELONG
Send/Receive Frame Length is over.
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
8456 EM_DCIF_NOFRAME
Frame requested to read doesn’t exist.
8457 EM_DCIF_RxFULL
Receive Buffer full
8458 Failed to notify completion of serial data
sending that is to DC-SYS.
8459 Failed to notify completion of serial data
receiving that is to DC-SYS.
8471
BP-F Handler can’t be opened.
EMG_VCEM_OPEN