03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-19 CHAPTER 2 TROUBLESHOOTING
V Code
Internal
code
Description Corrective Action
V4-03 800F Error detected by OS:
Syntax error
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB.
V4-03 8010 Error detected by OS: No
TMCB memory
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB.
V4-03 8011 Error detected by OS: No
ECB memory
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB.
V4-03 8012 Error detected by OS: No
PRM memory
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB.
V4-03 8013 Error detected by OS: No
NULL event in arguments of
mwait_event function
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB.
V4-03 8021 Undefined interrupt detected
by OS (Undefined
int_emergency)
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB.
V4-03 8022 Undefined interrupt detected
by OS (Undefined int_jump)
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB.
V5-00 8230 Illegal event received by Tel
Job
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V5-04 8270 Event timeout in transfer job
Check Main CPU or replace M/F
MAIN PWB.
V5-04 8271
Transfer job status
abnormal
Check/replace M/F MAIN PWB.
V5-04 8272 Illegal event received by
transfer job
Check/replace M/F MAIN PWB.
V6-06 8250 Notice event read failure by
File job (deletion task)
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 8251 Invalid event notice to File
job (deletion task)
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V Code
Internal
code
Description Corrective Action
V6-06 8252 a_post failure: Failed to
notify the generation of a file
deletion job, to notify the
start of a file deletion job, or
to request file deletion by a
file close function
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 8253 a_post failure: Failed to stop
warm/cold boot processing
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 8254
file job task generation
failure
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 8255
a_post failure: Failed to
assign deletion processing
from read& flash to the
file_job task
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 8257
a_post failure: Failed to
assign file deletion
processing to the file_job
task
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 8258 a_post failure: Failed to
assign page deletion
processing to the file_job
task
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 8259 Blank FCB not found by
checking file directory table
link information
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 825A
Not enough free space in
SRAM for allocating each
file area in SRAM Heap
area. Not enough free
space in DRAM for
allocating each file area in
DRAM area.
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 825B
Unable to restore file
management information at
original position
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V6-06 825C
File close processing
executed twice
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.