WorkCentre Pro 423/428 2-20 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
V Code
Internal
code
Description Corrective Action
V6-06 825D Invalid open type when file
is closed
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V7-00 8501 0FFh fetched
G3M S/W bug->Replace the
software with the latest version.
Replace the G3M board.
V7-00 8502
Undefined instruction
executed.
G3M software bug → Replace the
software with the latest version.
Replace the G3M board.
V7-00 8503
Busy state not released
within specified time by
PUTCOM macro
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8504 Undefined PID received M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8505
Necessary PID not present
or PI data not correct
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8506 Unexpected CID received M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8507
Command acquired by
GETCOM macro not within
specified time
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace G3M
board. Replace the G3M or M/F
MAIN PWB.
V7-00 8508 Stack overflow detected
G3M software bug -> Replace the
software with the latest version.
Replace G3M board.
V7-00 8509 Undefined job CID received
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V Code
Internal
code
Description Corrective Action
V7-00 850A Failure to convert physical
address into bank number
G3M software bug -> Replace the
software with the latest version.
Replace G3M board.
V7-00 850B Undefined bank number
specified by BANK macro
G3M software bug -> Replace the
software with the latest version.
Replace G3M board.
V7-00 850C Jumped to zero address G3M software bug -> Replace the
software with the latest version.
Replace G3M board.
V7-00 8510 Attachment error in G3 main
task
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8511
Illegal status in procedural
control section task
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8512
Illegal event in procedural
control section task
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8514 Under-run or overrun at high
speed
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8515 SCM response command
timeout
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8516 Unexpected command
received from SCM
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8517 Illegal PI received from SCM M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.