Xerox WorkCentre Pro 423 - Page 90

WorkCentre Pro 423/428 2-58 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
Chain-
Link
Description LCD display Job log Corrective Action
016-740
Failed to log in to job
template spool server
Error resolved
(***-***)
Job template
server login
error
1. Set a login name
and a password for
the job template file
source.
2. Check that the
server allows login
from another
network-connected
PC with the above
account.
3. Set the login
name and password
from a client PC
using CentreWare.
016-741
Unable to connect job
template spool server
Error resolved
(***-***)
Job template
server
connection
error
1. Connect the
network cable from
M/C correctly.
2. Check by ping
that M/C can be
seen from the
destination server.
3. Perform a ping
test from PSW to the
destination server.
4. Check ftp
connection from a
client PC to the
destination server.
016-742
File system full at job
template storing on local HD
Error resolved
(***-***)
Short of
hard disk
area
1. Try again a little
later because HDD
may be full of
scanned images.
2. Initialize the built-
in HDD.
3. Replace HDD.
Chain-
Link
Description LCD display Job log Corrective Action
016-743
Job template spool server
setting error
Error resolved
(***-***)
Job template
server
setting error
016-744
Job template spool server
address not soluble
Error resolved
(***-***)
Job template
server
address
error
016-745
Job template spool server
address not soluble
Error resolved
(***-***)
Job template
server
address
error
016-746
Local machine IP address
abnormal
Error resolved
(***-***)
Invalid IP
address
016-748
Termination of job: HD
found full at access
Error resolved
(***-***)
Short of
hard disk
area
Create HDD space
and print again.
016-749
JCL command syntax error Error resolved
(***-***)
JCL
command
error
Correct the
command.
016-760
Decompose processing
error
Error resolved
(***-***)
PostScript
error
Resend the job.
016-761
FIFO EMPTY error Error resolved
(***-***)
Image
extension
error
Print in speed
priority mode. If the
error persists, print
in print guarantee
mode.
016-762
Non-supported function
(print language or utility)
requested
Error resolved
(***-***)
Print
language
not
supported
Select the fixed
Decomposer from
the operator panel or
by a command.
016-764
SMTP server connection
error
Error resolved
(***-***)
SMTP
server
connection
error
016-765
SMTP server HD full Error resolved
(***-***)
Short of
hard disk
area in
SMTP
server