Xerox WorkCentre Pro 423 - Paper and Output Settings

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-59 CHAPTER 2 TROUBLESHOOTING
Chain-
Link
Description LCD display Job log Corrective Action
016-766
SMTP server file system
problem
Error resolved
(***-***)
SMTP
server file
system error
016-767
Invalid E-mail destination
address
Error resolved
(***-***)
Invalid E-
mail
destination
address
016-768
Invalid source address Error resolved
(***-***)
Invalid
source
address
016-769
SMTP server not supporting
DSN
Error resolved
(***-***)
No DSN
support by
SMTP
server
016-770
HD found short of space
during job template
processing
Error resolved
(***-***)
Short of
hard disk
area
Not needed
016-771
Scan data repository
address not soluble
Error resolved
(***-***)
Scan data
storage
address
error
Not needed
016-772
Scan data repository
address not soluble
Error resolved
(***-***)
Scan data
storage
address
error
Not needed
016-773
Local IP address error Error resolved
(***-***)
IP address
error
Not needed
016-774
HD found full during
conversion from JBIG
compressed image format
into MH compressed format
by S-Formatter
Error resolved
(***-***)
Short of
hard disk
area
Not needed
016-775
HDD found short of space
during image conversion by
S-Formatter
Error resolved
(***-***)
Short of
hard disk
area
Not needed
016-776
Error other than by HDD
access during image
conversion by S-Formatter
Error resolved
(***-***)
Image
conversion
error
Not needed
016-777
HDD access error during
image conversion by S-
Formatter
Error resolved
(***-***)
Hard disk
error
Not needed
Chain-
Link
Description LCD display Job log Corrective Action
016-781
Unable to connect server for
file transfer by Scan to
Server
Error resolved
(***-***)
Server
connection
failure
1. Set the subnet
mask and gateway
of the main unit
correctly.
2. Check by ping
that M/C can be
seen from the
destination server.
3. Check ftp
connection from a
Win95 or UNIX
machine to the
destination server.
016-782
Unable to log in to server for
file transfer by Scan to
Server
Error resolved
(***-***)
Server log in
error
1. Set a login name and a
password for the
destination server.
2. Set the attribute in
the job template file
correctly.
3. Set the same
account as the
above from a client
PC into the
resources by CW.
016-783
Specified path not found for
file transfer by Scan to
Server
Error resolved
(***-***)
Server path
specification
error
Set the attribute in
the job template file
correctly.
016-784
Unable to write server for
file transfer by Scan to
Server
Error resolved
(***-***)
Server write
error
1. Check the right to
write the server
directory.
2. Create space on
the server disk.
016-785
Server file system full during
file transfer by Scan to
Server
Error resolved
(***-***)
Short of
server hard
disk area
1. Check the right to
write the server
directory
2. Create space on
the server disk.