WorkCentre Pro 423/428 2-60 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
Chain-
Link
Description LCD display Job log Corrective Action
016-786
Unable to write temporary
file onto HD by Scan to
Server
Error resolved
(***-***)
Short of
hard disk
area
1. Try again a little
later because HDD
may be temporarily
full of print jobs.
2. Format HDD.
3. Replace HDD.
016-787
Job template syntax error in
Scan to Server (Redirector
detection): Invalid server IP
address
Error resolved
(***-***)
Invalid
server IP
address
Check the attribute
(string
RepositoryName) in
the job template file.
016-793
HD Full Error resolved
(***-***)
Short of
hard disk
area
Not needed
050-101
Paper jam
1. Slide the upper right unit
of the main unit and remove
the jammed paper.
2. Close the unit.
050-102
1. Slide the upper right unit
of the main unit, handle
Lever 1 in the unit, and
remove the jammed paper.
2. Close the unit.
050-103
1. Slide the upper right unit
of the main unit and remove
the jammed paper
according to the label inside
DADF unit.
2. Close the unit.
050-104
1. Slide the upper right unit
of the main unit and remove
the jammed paper.
2. Close the unit.
1. Pull out Paper tray 1 and
remove the jammed paper.
2. Push in the tray.
050-105
1. Open the lower right
cover of the main unit and
remove the jammed paper.
2. Close the cover.
Chain-
Link
Description LCD display Job log Corrective Action
050-106
1. Open the upper right unit
and lower right cover and
remove the jammed paper.
2. Close the unit and cover.
050-107
Adjust paper on the manual
feed tray.
050-108
1. Open the upper right unit
and lower right cover and
remove the jammed paper.
2. Close the unit.
Remove all paper from the
manual feed tray and load
again.
050-109
1. Slide the upper right unit
of the main unit, handle
Lever 1 in the unit, and
remove the jammed paper.
2. Close the unit.
Slide the Finisher to the
right.
3. Open Cover 3 of the
Finisher and remove the
jammed paper.
4. Close Cover 3.
Return the Finisher to the
original position.
050-110
Slide the Finisher to the
right.
1. Open Cover 3 of the
Finisher and remove the
jammed paper.
2. Close Cover 3.
Return the Finisher to the
original position.