Xerox WorkCentre Pro 423 - Page 97

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-65 CHAPTER 2 TROUBLESHOOTING
Chain-
Link
Description LCD display Job log Corrective Action
116-358
(N9-46)
Acknowledgement-related
critical error
Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-360
(N9-61)
SMB related critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-361
(N1-41)
SPL HDD critical error Ready to print
(***-***)
1.Execute HDD Diag
(DC355).
2.Replace HDD.
3.Replace ESS
PWB.
116-365
(N9-22)
SPL critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-366
(N9-71)
Print Utility operation error Ready to print
(***-***)
Replace ESS PWB.
116-367
(N9-30)
Parallel-related general
critical error
Ready to print
(***-***)
1.Reinstall the ESS
software.
2.Replace ESS
PWB.
116-368
(N9-70)
DumpPrint critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-370
(N9-72)
XJCL critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-371
(N9-27)
PCL Decomposer Software
Fail (AP specification)
Ready to print
(***-***)
116-372
(N9-74)
P-Formatter critical error Ready to print
(***-***)
Replace ESS PWB.
116-374
(N9-73)
AutoSW critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-376
(N9-66)
Port 9100 Software Fail Ready to print
(***-***)
Chain-
Link
Description LCD display Job log Corrective Action
116-377
(N1-14)
Video DMA Fail Ready to print
(***-***)
Replace ESS PWB.
116-378
(N9-75)
MCR(Mail
ContentsRequester)
critical error
Ready to print
(***-***)
116-379
(N9-76)
MCC(Mail Contents
Creator) critical error
Ready to print
(***-***)
116-386
(N6-47)
IFax option ON(system
data) and no IFAX ROM
Ready to print
(***-***)
116-387
(N6-46)
IFax option ON(system
data) and no HD
Ready to print
(***-***)
116-390
(N6-41)
Version mismatch between
standard ROM and NVM
Initialize NVM
according to the
LCD display.
116-391
(N6-43)
MF System Data
Inconsistent
116-392
(N6-44)
NV area version down
116-393
(N6-45)
Log area version changed
116-394
(N6-52)
HD not formatted
116-395
(N9-64)
USB related critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-396
(N9-65)
MailIO related critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-397
(N9-52)
MF-SYS communication
error detected by MFIO
Ready to print
(***-***)
1.Power OFF/ON
2.Replace P-ESS
PWB.
116-398
(N9-63)
IPP related critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-399
(N9-62)
JME related critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.