Xiaomi X20 - Page 20

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3. HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service, you must deliver the Product, in its original
packaging or similar packaging providing an equal degree of Product
protection, to the address specified by Xiaomi. Except to the extent
prohibited by applicable law, Xiaomi may require you to present proofs or
proof of purchase and / or comply with registration requirements before
receiving warranty service.
4. EXCLUSIONS AND LIMITATIONS
Unless otherwise stipulated by Xiaomi, this Limited Warranty applies only to
the Product manufactured by or for Xiaomi and identifiable by the
trademarks, trade name or "Xiaomi" or "Mi" logo.
The Limited Warranty does not apply to any (a) Damage due to acts of nature
or God, for example, lightning strikes, tornadoes, flood, fire, earthquake or
other external causes; (b) Negligence; (c) Commercial use; (d) Alterations or
modifications to any part of the Product; (e) Damage caused by use with
non-Xiaomi products; (f) Damage caused by accident, abuse or misuse; (g)
Damage caused by operating the Product outside the permied or intended
uses described by Xiaomi or with improper voltage or power supply; or (h)
Damage caused by service (including upgrades and expansions) performed
by anyone who is not a representative of Xiaomi.
It is your responsibility to backup any data, soware, or other materials you
may have stored or preserved on the product. It is likely that the data,
soware or other materials in the equipment will be lost or reformaed
during the service process, Xiaomi is not responsible for such damage or loss.
No Xiaomi reseller, agent, or employee is authorized to make any
modification, extension, or addition to this Limited Warranty. If any term is
held to be illegal or unenforceable, the legality or enforceability of the
remaining terms shall not be affected or impaired.
Except as prohibited by laws or otherwise promised by Xiaomi, the aer-sales
services shall be limited to the country or region of the original purchase.
Products which were not duly imported and/or were not duly manufactured
by Xiaomi and/or were not duly acquired from Xiaomi or a Xiaomi’s official
seller are not covered by the present warranties. As per applicable law you
may benefit from warranties from the non-official retailer who sold the
product. Therefore, Xiaomi invites you to contact the retailer from whom you
purchased the product.
The present warranties do not apply in Hong Kong and Taiwan.
5. IMPLIED WARRANTIES
Except to the extent prohibited by applicable law, all implied warranties
(including warranties of merchantability and fitness for a particular
purpose) will have a limited duration up to a maximum duration of this limited
warranty. Some jurisdictions do not allow limitations on the duration of an
implied warranty, so the above limitation will not be applied in these cases.
6. DAMAGE LIMITATION
Except to the extent prohibited by applicable law, Xiaomi shall not be liable for
any damages caused by accidents, indirect, special or consequential
damages, including but not limited to loss of profits, revenue or data,
damages resulting from any breach of express or implied warranty or
condition, or under any other legal theory, even if Xiaomi has been informed of
the possibility of such damages. Some jurisdictions do not allow the exclusion
or limitation of special, indirect, or consequential damages, so the above
limitation or exclusion may not apply to you.
7. XIAOMI CONTACTS
For customers, please visit the website:
hps://www.mi.com/global/support/warranty
The contact person for the aer-sale service may be any person in Xiaomi's
authorized service network, Xiaomi's authorized distributors or the final
vendor who sold the products to you. If in doubt please contact the relevant
person as Xiaomi may identify.