Customer Support Information
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154771-1CD
HW0485080
Customer Support Information
If you need assistance with any aspect of your EPX1750 & EPX2050 system, please contact Motoman
Customer Support at the following 24-hour telephone number:
For routine technical inquiries, you can also contact Motoman Customer Support at the following
e-mail address:
When using e-mail to contact Motoman Customer Support, please provide a detailed description of
your issue, along with complete contact information. Please allow approximately 24 to 36 hours for a
response to your inquiry.
Please have the following information ready before you call Customer Support:
techsupport@motoman.com
Please use e-mail for routine inquiries only. If you have an urgent or emergency need for
service, replacement parts, or information, you must contact Motoman Customer Support
at the telephone number shown above.
• System EPX1750 & EPX2050
• Robots ___________________________
• Primary Application Painting
• Controller NX100
• Software Version Access this information on the Programming Pendant’s LCD
display screen by selecting {MAIN MENU} - {SYSTEM INFO} -
{VERSION}
• Robot Serial Number Located on the robot data plate
• Robot Sales Order Number Located on the NX100 controller data plate
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