xii
170904-1CD
HW1482870
MPL80 II
Customer Support Information
If you need assistance with any aspect of your MPL80 II system, please
contact Customer Support at the following 24-hour telephone number:
For routine technical inquiries, you can also contact Customer Support at
the following e-mail address:
When using e-mail to contact Customer Support, please provide a
detailed description of the issue, along with complete contact information.
Please allow approximately 24 to 36 hours for a response.
Please have the following information ready before you call Customer
Support:
techsupport@motoman.com
Please use e-mail for routine inquiries only. If you have an
urgent or emergency need for service, replacement parts,
or information, contact Customer Support at the telephone
number shown above.
• System MPL80
II
• Primary Application
• Controller DX200
• Software Version
Access this information on the Programming
Pendant’s LCD display screen by selecting {MAIN
MENU} - {SYSTEM INFO} - {VERSION}
• Manipulator Serial Number
Located on the Manipulator data plate
• Manipulator Sales Order
Number
Located on the Controller data plate
• Positioner
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