YASKAWA Motoman UP6 - 1.3 Customer Service Information

INTRODUCTION
UP6 Manipulator Manual 1-2 MOTO MAN
1.2 Reference to Other Documentation
For additional information refer to the following:
• Concurrent I/O Parameters Manual (P/N 142102-1)
• Operator’s Manual for General Purpose (P/N 142099-1)
• Operator’s Manual for Handling (P/N 142100-1)
• Operator’s Manual for Spot Welding (P/N 142101-1)
• Operator’s Manual for Arc Welding (P/N 142098-1)
• Vendor manuals for system components not manufactured by Motoman.
1.3 Customer Service Information
If you are in need of technical assistance, contact the Motoman service staff at
(937) 847-3200. Please have the following information ready before you call:
• Robot Type (UP6)
• Application Type (Arc Welding, Handling, etc.)
• Software Version (5.101A, etc.)
• Robot Serial Number (on the back side of the robot arm)
• Robot Sales Order Number (on front, lower right corner of the XRC
controller and lower back of robot)