Call Features
23
Forwarding All Incoming Calls on All Lines
You can forward all incoming calls on the phone.
Before You Begin
Check with your system administrator if the forward on code or off code is required. If required, get it from your system
administrator.
Procedure
1. Navigate to Menu > Features > Call Forward.
2. Select the desired forwarding type and select Enabled from the corresponding field.
3. Enter the contact number you want to forward incoming calls to in the Forward to field.
4. If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the After
Ring Time field.
5. (Optional.) Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code
field.
6. Select Save.
The call forward icon appears in the status bar.
Deactivating Call Forward
You can deactivate call forward when you no longer want to forward your calls.
Procedure
1. Navigate to Menu > Features > Call Forward.
2. Select the desired forwarding type and select Disabled from the corresponding field.
3. Select Save.
Forwarding an Incoming Call Manually
You can manually forward the call to another contact while your phone rings.
Procedure
1. When the phone is ringing, select Forward.
2. Enter the number you want to forward the incoming call to.
3.
Select Send or .
The phone prompts a call forward message.
Diverting Calls to a Contact
You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward.
Procedure
1. Select Directory or navigate to Menu > Directory > Local Directory.
2. Select the desired contact group or All Contacts.
3. Highlight the desired contact, and select Option > Detail.
4. Edit the contact information.
5. Enter a contact’s number you want to divert the call to in the Auto Divert field.
6. Select Save.
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