User Guide for the CP920 HD IP Conference Phone
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Phone A stops ringing.
To answer multiple calls on the shared line:
An incoming call arrives on the shared line when there is an active call on phone A. You can
answer the incoming call on either phone A or phone B. The LCD screen of phone A displays
the information of the incoming call (e.g., “Incoming call: 4605 Yealink”).
Note
Do one of the following on phone A:
- Tap the Answer soft key. Phone B stops ringing.
- Tap to access the new call.
Tap , or the Answer soft key. Phone B stops ringing.
The incoming call is answered and the original call is placed on hold.
You can also answer the call on phone B:
1. Tap , or the Answer soft key. Phone A stops ringing.
Placing a Call on Hold
To place a call on hold:
1. Tap the Hold soft key on phone A when party A and party C are talking.
The shared line call is placed on hold.
Retrieving a Held Call
If there is a held call between phone A and phone C, you can retrieve a held call on phone A.
To retrieve the held call on phone A:
1. Tap the Resume soft key on phone A.
The conversation between phone A and phone C is retrieved.
Make sure call waiting feature is enabled on phone A. For more information, refer to Call
Waiting on page 92.
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