User Guide for the CP920 HD IP Conference Phone
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Answering Calls
You can answer a call no matter whether you are in another call or not. If you want to answer a
new incoming call when in another call, ensure that call waiting has been enabled. For more
information on call waiting, refer to Call Waiting on page 92.
Note
Answering When Not in Another Call
To answer a call:
Do one of the following:
- Tap .
- Tap the Answer soft key.
- Tap .
Answering When in Another Call
If you have an active call, and an incoming call arrives on the phone, do one of the following:
- Tap the Answer soft key.
The incoming call is answered and the original call is placed on hold.
- Tap to access the new call.
Tap , or the Answer soft key.
The incoming call is answered and the original call is placed on hold.
Ending Calls
To end a call:
Do one of the following:
- Tap the End Call soft key.
- Tap .
Note
You can ignore incoming calls by tapping the Reject soft key or on-hook key. You can also
activate Do Not Disturb mode to ignore the incoming calls without ringing on your phone. For
more information, refer to Do Not Disturb (DND) on page 86.
You can forward incoming calls to someone else by tapping the Forward soft key. For more
information, refer to Call Forward on page 87.
To end a call placed on hold, you can tap the End Call soft key to end the call directly, or tap the
Resume soft key to resume the call before ending it.
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