Troubleshooting
156
To export the phone configurations via web user interface:
1. Click on Settings->Configuration.
2. Click Export to open file download window, and then save the file to your local system.
To import the phone configurations via web user interface:
1. Click on Settings->Configuration.
2. Click Browse… to locate a configuration file from your local system.
3. Click Import to import the configuration file.
Note
Export All Diagnostic Files
Your system administrator may ask you to export all diagnostic files to analyze your phone
problem.
To export all diagnostic files via web user interface:
1. Click on Settings->Configuration.
2. Click Start in the Export All Diagnostic Files field to begin capturing signal traffic.
The local log level will be automatically set to 6.
3. Reproduce the issue.
4. Click Stop in the Export All Diagnostic Files field to stop the capture.
The local log level will be reset to 3.
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