Yealink CP960 Skype for Business - Page 8

Table of Contents
VIII
Answering When Not in Another Call ...................................................................................................... 78
Answering When in Another Call ............................................................................................................... 78
Answering Calls Automatically .................................................................................................................... 79
Configuring the Call Waiting ........................................................................................................................ 79
Ending Calls ............................................................................................................................................................. 80
Call Mute .................................................................................................................................................................. 81
Call Hold/Resume ................................................................................................................................................. 81
Call Forward ............................................................................................................................................................ 83
Static Forwarding .............................................................................................................................................. 83
Dynamic Forwarding ....................................................................................................................................... 90
Team-Call Group ................................................................................................................................................... 91
Team-Call Ringtone ......................................................................................................................................... 91
Response Groups .................................................................................................................................................. 92
Response Group Ringtone ............................................................................................................................ 92
Call Queue ............................................................................................................................................................... 93
Inbound Private Line ............................................................................................................................................ 93
Private Line Tones ............................................................................................................................................. 94
Call Transfer............................................................................................................................................................. 95
Blind Transfer ...................................................................................................................................................... 95
Consultative Transfer ....................................................................................................................................... 96
Skype for Business Conference ....................................................................................................................... 96
Initiating a Skype for Business Conference Call.................................................................................... 96
Viewing the Conference Information ...................................................................................................... 100
Viewing the Conference Participants ...................................................................................................... 100
Managing the Conference Participants ................................................................................................. 101
Calendar .................................................................................................................................................................. 105
Setting up an Appointment in Outlook ................................................................................................. 106
Setting up a Meeting in Outlook .............................................................................................................. 107
Setting up an Event in Outlook ................................................................................................................. 109
Setting up a Skype Conference in Outlook .......................................................................................... 110
Using the Calendar ......................................................................................................................................... 111
Parking and Retrieving Calls on the Skype for Business Server ....................................................... 120
Parking Skype for Business Calls .............................................................................................................. 121
Retrieving Parked Skype for Business Calls .......................................................................................... 121
Group Call Pickup ............................................................................................................................................... 122
Boss-Admin ........................................................................................................................................................... 123
Assigning/Removing Delegates ................................................................................................................ 124
Viewing the Delegates Group .................................................................................................................... 126
Viewing the Boss Group ............................................................................................................................... 126
Using the Boss-Admin Feature .................................................................................................................. 127
Voicemail ................................................................................................................................................................ 132
Leaving the Voicemail ................................................................................................................................... 132
Managing the Voicemail .............................................................................................................................. 133