Yealink Teams CP965

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| Troubleshooting | 75

Checking the IP Address of Device

Procedure

Tap the avatar in the top-right corner of the screen, and go to Settings > Device settings > About.

Main Page

Table of Contents2
About this Guide7
Related Documentations7
Getting Started7
Hardware of CP9658
Mute Touch Key LED Indicators9
Accessing Screens on Yealink Teams Phones10
Home Screen10
Accessing the Calls Screen10
Accessing the Calendar Screen12
Accessing the Voicemail Screen12
Accessing the People Screen14
Entering Data and Editing Fields14
Using the On-Screen Keyboard15
Using the On-Screen Dial Pad16
Signing into Microsoft Teams and Locking Your Phone16
Signing into Your Device16
Signing into Microsoft Teams on Your Device17
Signing into Microsoft Teams Via Web Sign-In18
Signing out of Your Device19
Phone Lock19
Creating a Lock PIN19
Enabling Phone Lock19
Setting the Idle Timeout for Phone Lock20
Unlocking Your Phone20
Changing Your Lock PIN20
Disabling Phone Lock20
Using a Teams Phone as a Common Area Phone21
Signing into a Cap/Meeting Account22
Signing out of a Common Area Phone24
Signing into a Teams Phone as a Guest User24
Signing in as a Guest User25
Signing out of the Guest User25
Changing Your Presence Status25
Contacts26
Managing Contact Groups26
View All Contact Groups26
Creating New Groups27
Editing Contact Group Name27
Deleting Contact Groups28
Managing Contacts28
Adding Contacts from the Directory28
Adding Contacts to a Specific Group29
Removing Contacts from the Group29
Favorites29
Adding Favorites29
Removing Favorites30
Managing Delegates31
Adding a Delegate from Settings31
Forwarding All Incoming Calls to Delegates32
Forwarding Incoming Calls to Delegates if Unanswered33
Synchronizing Incoming Calls to Delegates33
Boss/Admin Delegate Call Feature33
Call on Behalf of33
Boss's Call Status34
Operating Calls35
Placing Calls36
Calling Contacts36
Dialing the Number36
Placing Multiple Calls36
Placing a Call from Call History36
Placing a Call from Voicemail37
Placing an Emergency Call from a Locked Phone37
Answering Calls37
Answering a Call37
Answering a Call When in a Call37
Call Merge37
Muting and Unmuting Audio38
Holding and Resuming Calls38
Placing a Call on Hold39
Resuming a Call39
Ending or Rejecting an Active Call39
Transferring Calls39
Performing a Blind Transfer39
Performing a Consultative Transfer39
Transferring a Call to Work Voicemail40
Forwarding All Incoming Calls40
Forwarding Calls to Voicemail40
Forwarding Calls to a Contact or Number40
Forwarding All Incoming Calls to Delegates40
Forwarding Incoming Calls if Unanswered41
Synchronizing Incoming Calls to the Specified Contact/Delegate41
Parking and Retrieving Calls on the Teams Server41
Parking Teams Calls41
Retrieving Parked Calls42
Call Queue42
Blocking Calls with no Caller ID42
Anonymous Call43
Conference Calls43
Meet Now43
Proximity Join43
Initiating a Conference by Calling Multiple Contacts44
Initiating a Conference Call by Inviting Other Contacts45
Initiating a Conference Call from Call History45
Managing the Conference Participants45
Muting All Conference Participants45
Muting Individual Conference Participants46
Removing the Participants from the Conference46
Re-Inviting the Participants Who Have Been Removed46
Viewing the Details of Participants46
Adding Participants to a Conference Call46
Recording a Meeting47
Turning on Live Captions47
Raising Hand47
Leaving the Conference47
Using the Teams Meeting Feature48
Scheduling a Meeting on the Teams Phone48
Viewing the Meeting Details48
Joining a Scheduled Meeting49
Responding to the Meeting Invitation49
Canceling the Scheduled Meeting50
Editing the Scheduled Meeting51
Deleting the Scheduled Meeting51
Using the Voicemail51
Listening to the Voicemail51
Deleting Voicemail Messages52
Viewing the Details of the Contacts52
Teams Device Settings52
Using the Dark Theme52
Setting the Language53
Time and Date Display54
Setting the Time and Date Manually54
Changing the Time and Date Format54
Screen Savers55
Disabling Screen Saver55
Changing the Waiting Time for Screen Saver55
Changing the Screen Saver Background55
Changing the Screen Backlight Brightness and Time56
Bluetooth56
Activating the Bluetooth Mode56
Pairing and Connecting the Bluetooth Device57
Editing Your Device Name57
Enabling the Media Audio57
Disabling the Phone Audio57
Disabling Your Device Discovery58
Renaming the Paired Bluetooth Devices58
Disconnecting the Bluetooth Device58
Un-Pairing the Bluetooth Devices58
Deactivating the Bluetooth Mode58
Accessibility Features59
Large Text59
High Contrast Mode59
Color Correction59
Screen Reader59
Setting Ringtones60
Wireless Network60
Activating the Wi-Fi Mode61
Connecting to the Wireless Network61
Connecting to an Available Wireless Network Manually61
Connecting to the Wireless Network Using WPS61
Adding a Wireless Network Manually62
Viewing the Wireless Network Information63
Deactivating the Wi-Fi Mode63
Disconnecting the Wireless Network Connection63
Optional Accessories with Your Phone63
Wireless Microphone CPW65/CPW25 (Coming Soon)63
Hybrid Mode Settings63
Hybrid Mode64
Enabling the Quick Ball64
Switching to Survivability App64
Switching to Teams App64
Survivability App Screens65
Call Features of Survivability App65
Sending Multicast Paging66
Setting a Paging Key67
Sending a Paging by a Paging Key68
Setting a Paging List Key68
Setting a Paging Group69
Editing a Paging Group69
Sending a Paging by a Paging List Key70
Deleting a Paging Group70
Receiving Multicast Paging71
USB Audio Mode71
Getting more Information about Microsoft Teams71
Viewing more Information about Microsoft Teams72
Company Portal72
Sending Feedback72
Maintaining Teams Devices72
Rebooting Your Device73
Viewing Device Status73

Yealink Teams CP965 - Page 75

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