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If you have a problem with your treadmill, before you do anything else please check that
all the cables have been connected correctly. Loose cables are very common and many
problems can be solved by making sure the cables are properly connected.
The following table details the most common problems and how to fix them. If you still have a problem
after going through the troubleshooting guide please call your local YORK distributor for advice.
PROBLEM CAUSE CORRECTION
TREADMILL WILL NOT START
Not plugged in. Plug into suitable outlet.
Safety key not attached correctly. Insert safety key.
Treadmill circuit breaker tripped. Reset circuit breaker.
On/Off switch not turned on. On/Off switch turn on.
Auto shut down time out. Unplug and re-plug electrical cord.
TREADMILL BELT SLIPPING
Walking belt too loose. Tighten walking belt.
Deck needs lubrication. Lubricate belt and deck.
TREADMILL NOISY
Loose hardware. Tighten all visible screws, nut, and bolts.
Motor straining. Check mat tension - 3 finger test.
Clicking sound - roller knocking. Adjust rear rollers - check the tension.
Console Troubleshooting Guide
ERROR CODE PROBLEM DESCRIPTION CORRECTIVE ACTIONS
E01
Wires are damaged or not
connected properly.
No signal received from the speed
sensors for 15 seconds.
Speed sensor is too far from
magnet.
Motor is non-operational or
damaged.
Verify all wires are connected properly.
If problem persist, contact your local YORK
distributor.
E07
Safety key not attached correctly. Insert safety key.
Troubleshooting