WARRANTIES
BIKE REGISTRATION
Please take a moment to register your bike with us. Why register? Because if your bike is ever lost or stolen, we can provide you with crucial information that may
help you recover your bicycle.
https://zizzo.bike/pages/register
LIMITED LIFETIME WARRANTY
We guarantee your bicycle frames to be free of defects in materials and workmanship for the lifetime of the bicycle for the original owner, subject to the terms and conditions
of this limited warranty. Please register your bike at https://zizzo.bike/pages/register or mail in your completed registration card to activate lifetime warranty.
Suppose frame failure should occur due to faulty materials or workmanship during the guarantee period. In that case, the frame will be replaced with the same or most nearly
compatible frame currently available. For frame replacement under the limited warranty, please contact us to initiate a warranty claim on your behalf. Frames must be
returned for inspection at the customer’s expense and include a copy of the original and dated purchasing receipt. Please note: the fork is not part of the frame. Labor
costs for warranty repairs are covered for the first 12 months. After this 12 month period, any labor cost will be the sole responsibility of the end-user.
COMPONENT LIMITED WARRANTY
In addition to the frame warranty, we warranty all non-wear components for a period of 1 year. Certain individual component warranties and local law may supersede this
warranty policy.
This warranty is expressly limited to the repair or replacement of a defective component (other than the frame), and is the sole remedy of the warranty. Labor costs beyond the
ZiZZO Service Department offers are the responsibility of the bicycle owner. Approved warranty replacement items are covered by the original warranty term, beginning
from the purchase date of the bicycle. This warranty applies to the original retail purchaser of the bicycle and is non-transferable. This warranty only covers ZiZZO bicycles
sold through authorized ZiZZO resellers, and maintained per the Scheduled Maintenance explained on pages 22-23 of the ZiZZO User’s Manual. Every ZiZZO bicycle and
frame-set has a useful product life cycle. Non-standard use, including without limitation, use in competitive events, jumping, aggressive riding, riding with heavy loads, can
dramatically shorten the useful product life cycle of a ZiZZO bicycle.
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