Zte ZXV10 B700 - Troubleshooting Common Issues; Common Device and Network Issues

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Troubleshooting
ProblemPossibleCauseSolution
Thepoweradapterhasnotbeen
connected.
Connectthepoweradapter
correctly.
Thepoweradapterisdamaged.Consultyourserviceprovider
andreplaceanewone.
Theindicatorisoffafter
switchingontheSTB.
Thepoweroutlethasnopower.Checkandmakesurethepower
supplyisavailable.
Thenetworkcablehasnotbeen
connectedproperly.
Connectthenetworkcable
properlyorreplaceitwithanew
cable.
Theservicenetworkfails.Waitorconsulttheservice
provider.
Networkconnectionfails.
Thenetworkconfigurationisnot
correct.
Configurethenetwork
parametersagain.
TheSTBisinthestandbystatus.SwitchtheSTBtotheworking
status.
Thevideocablehasnotbeen
connectedproperly.
Reconnectvideocable.
NoimageontheTVscreen.
ThevideoinputsourceoftheTV
hasbeensetwrongly.
PresstheTV/AVbuttonto
switchthesystemmodeofthe
TVuntiltheEPGpageisshown
ontheTV.
TheSTBisinthestandbystatus.SwitchtheSTBtotheworking
status.
Theaudiocablehasnotbeen
connectedproperly.
Reconnectaudiocable.
Nosoundfromthespeaker.
TheSTBorTVisinthemute
status,orthevolumehasbeen
settotheminimum.
Press ontheremote
control,orincreasethevolume
oftheSTBorTV.
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