Appendix A - Solutions to Common Problems
Confidential and Proprietary Information of ZTE CORPORATION 137
Problem Recommended Solution
I cannot make
a
call.
Check firstly if the phone set connected to the
PHONE1 or PHONE2 interface
of the H110
beeps normally. If yes, it means the phone set
is connected properly.
Enter the WEB
interface of the H110. Click the
VOIP button and check the VOIP Status filed
on the General page. Ensure that the phone
port is registered, that is, it is in service. If it is
not registered, please check the SIP or MGCP
configuration by referring to VOIP configuration
in Chapter 7.
If the
port status is in service, it means the
connection is proper. Contact the service
provider if you still cannot make a call.
Configuration
made
at Web
page is lost
after restart.
Make sure you click the Submit button for confirmation
after every modification.
After completing corresponding
setting, you should click the Save button or enter the
Tools page to click the Save All button to save it. Only
in this way, can your configured parameters take effect
after the H110 is powered on next time.
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