EasyManua.ls Logo

Zycoo CooVox T Series User Manual

Zycoo CooVox T Series
147 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Software version v3.0.2

Table of Contents

Other manuals for Zycoo CooVox T Series

Question and Answer IconNeed help?

Do you have a question about the Zycoo CooVox T Series and is the answer not in the manual?

Zycoo CooVox T Series Specifications

General IconGeneral
ModelCooVox T Series
TypeIP Phone
Ethernet Ports2
HD AudioYes
Wall MountableYes
Network10/100/1000 Mbps
Audio CodecsG.711, G.722, G.729, iLBC
Power over EthernetYes (802.3af)
Number of Lines6
FeaturesCall Hold, Call Waiting, Call Transfer, Call Forwarding, Call Park, Call Pickup, Redial, Auto-Answer
ProtocolsSIP, RTP, HTTP, HTTPS, TFTP, FTP, DHCP, DNS, NTP
Power Supply5V DC (Power adapter included if PoE is not used)
Supported LanguagesMultiple languages supported

Summary

Safety Notice

Overview

Brief Introduction

Provides an overview of the CooVox Series IP Phone System's capabilities for SMBs.

Modules

Details the two types of modules available for CooVox series IPPBX systems.

Mechanical Design

CooVox-T100/T100S Hardware

Details the hardware configuration and LED indications for CooVox-T100/T100S models.

CooVox-T200 Hardware

Covers the hardware configuration and LED indicators for the CooVox-T200 model.

CooVox-T600 Hardware

Details the hardware configuration and LED indications for the CooVox-T600 model.

Getting Started

Hardware Installation

Guides on installing the IPPBX unit and connecting it to the local LAN.

Extension Configuration

Process of setting up system extension numbers and configuring their properties.

Operator Configuration

Setting the system's operator extension number for handling incoming calls.

Dial Rules Configuration

Configuring dial rules to route outgoing calls through specific trunk lines.

Network Settings Configuration

Configuring network parameters like IP address, gateway, and DNS for the IPPBX.

Password Configuration

Option to change the default admin password during the initial setup.

Proxy Settings Configuration

Entering proxy service user information to activate services and resolve NAT traversal.

Access Control Configuration

Finalizing configuration, rebooting the system, and completing the setup process.

Dashboard

Monitor Status

Displays system status, resource information like trunks, calls, and storage.

System Information

Details about the IPPBX system, including model, IP addresses, hardware, and software versions.

Extensions Status

Displays real-time status of all registered extensions, such as online, offline, or busy.

Trunks

SIP/IAX Trunk Details

Explains parameters for SIP and IAX trunk types, including name, IP, and status.

Analog Trunk Details

Details parameters for analog trunks like channel, trunk type, and status.

Extensions Management

Departments Management

How to group extensions into departments for organizational structure and call routing.

IP Extensions Management

Managing IP extensions that register on SIP/IAX2 endpoints like IP phones and softphones.

Analog Extensions

Inbound Control

IVR Configuration

Setting up Interactive Voice Response menus for handling incoming calls.

Call Queue Configuration

Setting up call queues to manage incoming calls when agents are busy.

Time Conditions

Configuring rules for handling inbound calls during business hours, weekends, and holidays.

Inbound Routes

Defining where inbound calls from trunks are directed, such as extensions or IVRs.

Direct Routing Configuration

Routing calls directly based on DID numbers or caller's number.

Blacklist Management

Creating a list of numbers that are not allowed to call into the IPPBX system.

Outbound Control

Trunk Configuration

Essential for extensions to make outbound calls; covers detecting and generating trunks.

Dial Rules

Setting up dial rules for users to dial numbers in different formats and route calls through trunks.

Dial Permissions

Assigning dial rules and internal permissions to extensions to control outbound calls and features.

PIN Sets

Audio Library

Music On Hold Configuration

Uploading and managing audio files for music on hold and queue waiting.

IVR Prompts Configuration

Recording and uploading voice prompts for IVR menus and system announcements.

Advanced Features

Call Forward Configuration

Setting up call forwarding to internal extensions or external numbers based on conditions.

Follow Me Configuration

Configuring call routing to multiple numbers sequentially based on ringing duration.

Conference Configuration

Setting up conference bridges or rooms for multi-party calls.

DISA Configuration

Allowing external callers to access system features directly via a dial-in number.

Paging & Intercom Configuration

Setting up groups for paging or intercom communication between extensions.

Phonebook Management

Callback Feature Configuration

Allowing employees to make calls at the company's expense via callback.

Whitelist Management

Preferences

Global PBX Options

Configuring system-wide options like operator extension, ring time, and call transfer.

Analog Settings

Voicemail Settings

Module Settings

E1 PRI Signaling Configuration

Configuring E1 module for PRI signaling, including mode, clocking source, and signaling type.

T1 PRI Signaling Configuration

Configuring T1 module for PRI signaling, including mode, framing, and coding.

MFC/R2 Signaling Configuration

Configuring E1 signaling for MFC/R2 protocol variants, ANI, and DNIS.

SS7 Signaling Configuration

Configuring E1 signaling for SS7 protocol, including variant, point code, and network indicator.

Feature Codes

Voicemail Feature Codes

Codes for accessing voicemail, checking own or other extensions' messages.

Call Pickup Feature Codes

Codes for picking up calls directed to other extensions within the department.

Call Forward Feature Codes

Codes to activate or deactivate call forwarding features directly from the phone.

Other Feature Codes

Codes for various functions like one touch recording, intercom, paging, and speed dial.

Reports

Call Record Review

Checking and playing back call recordings for extensions with recording enabled.

Call Log Review

Checking call records (CDR) for all calls that passed through the IPPBX system.

Addons

API Configuration

Defining AMI interface settings for third-party system integration and control.

Exbox Device Management

Managing EX16S Extension Boxes for deploying analog phones and assigning extensions.

Soft Phone Management

Configuring registration and push notification for CooCall softphone.

Remote Access Management

Configuring SIP proxy status and settings for remote access.

Hot Standby Configuration

Setting up hot-standby function using two IPPBX servers for failover.

AutoConfig Devices

Automatic discovery and configuration of IP phones in the LAN using PNP or option66.

System

Reboot and Reset Options

Options for restarting the IPPBX system or restoring it to factory defaults.

Region and Time Settings

Storage Management

USB Storage Configuration

Configuring USB drives for backing up recordings, logs, and voicemail messages.

FTP Storage Configuration

Uploading call recordings, voicemails, and logs to an FTP server.

Network Settings

Network Profiles Configuration

Configuring WAN and LAN network profiles, including static IP, DHCP, or PPPoE.

VLAN Configuration

Configuring VLANs to divide VoIP and data traffic for better network performance.

VPN Configuration

Setting up VPN for secure long-distance and remote network connections.

Static Routing

DHCP Server Configuration

SNMP Settings

Email Services

Mail Server Settings

Configuring SMTP server settings for sending emails from the IPPBX system.

PING Diagnostic

Trace Route Diagnostic

Discovering the routes packets take to their destination for network analysis.

TCP Dump (Ethernet Capture)

Capturing and analyzing network traffic (TCP/IP packets) for debugging VoIP issues.

Security Center

Firewall Configuration

Configuring built-in firewall settings, including Drop Ping, Drop All, and Geo IP policies.

IP Blacklist Management

Listing suspected intruders and attackers' IP addresses banned by the firewall.

IP Whitelist Management

Adding trusted IP addresses and network addresses to bypass firewall rules.

Backup and Upgrade

System Upgrade

Uploading firmware to upgrade the IPPBX system's software version.

System Backup and Restore

Creating system backups for recovery and restoring configurations to a previous point.

System Logs

Web Log Analysis

Checking web access logs for user activity, IP addresses, and actions.

Other Log Analysis

Analyzing SSH, PBX, and OS level logs for advanced troubleshooting.

Account Management

Plug-in Management

Enabling or disabling plug-ins like CooCall App push notification and auto provisioning.

Web Customization

Uploading custom logos, login page backgrounds, and device names for the IPPBX.

SSL Configuration

Selecting and uploading SSL key and .pem files to replace the certificate.

SSH Configuration

Enabling SSH, changing port number, and managing root user credentials.

HTTP Settings

Modifying access port for the web interface, enabling HTTPS.

Related product manuals