NetAtlas Enterprise Quick Start Guide
9
• Shut down any running services or applications which may affect
the installation.
• Remove any previous versions of PostgreSQL and SNMP soft-
ware from your computer.
• Re-install SNMPc and EMS in that order.
2 I cannot find my device in the SNMPc Management screen.
• Check that you have added and compiled the MIBs correctly (see
Section 5 on page 5). Make sure these instructions are followed
exactly.
• Check that you have enabled auto-discovery; see Section 4 on
page 5.
• Check that the map object properties are correct for initial instal-
lation; see Section 6.2 on page 7. Make sure the IP address
entered is the IP address of the switch you want to manage via
the EMS.
• Check that the ODBC driver is correctly configured; see Section
9.1 on page 9.
• Make sure that PostgreSQL is running.
• Make sure that the computer you have installed the EMS on, is
connected to the network where the switch is located.
• Make sure your computer’s Ethernet card is working properly.
• If the problem still persists, uninstall and re-install the EMS soft-
ware.
9.1 Configuring the ODBC Driver
The ODBC driver should already be installed from the EMS installation.
You must configure the ODBC driver for the EMS to connect to the
PostgreSQL database successfully.
Follow the steps below to configure the ODBC driver in Windows 2000.
Steps are similar for other supported Windows operating systems.
1 Click Start, Settings and Control
Panel to open the Control Panel
screen. Double-click Administrative
Tools.
EMS_Switch_V1-02.fm Page 9 Wednesday, January 4, 2006 1:48 PM
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