Chapter 37 Troubleshooting
MES-3728 User’s Guide
296
V One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 3.3 on page 50.
2 Check the hardware connections. See Section 37.1 on page 295.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the Switch off and on (in DC models or if the DC power supply is connected in AC/
DC models).
5 Disconnect and re-connect the power adaptor or cord to the Switch (in AC models or if
the AC power supply is connected in AC/DC models).
6 If the problem continues, contact the vendor.
37.2 Switch Access and Login
V I forgot the IP address for the Switch.
1 The default IP address is 192.168.1.1.
2 Use the console port to log in to the Switch.
3 Use the MGMT port to log in to the Switch, the default IP address of the MGMT port is
192.168.0.1.
4 If this does not work, you have to reset the device to its factory defaults. See Section 4.6
on page 62.
V I forgot the username and/or password.
1 The default username is admin and the default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section 4.6
on page 62.
V I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I forgot the IP address for the Switch.
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