Chapter 10 Troubleshooting
NR2301 User’s Guide
110
1 Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
forgot the IP address for the NR2301.
2 Make sure the NR2301 is correctly installed and turned on. See the Quick Start Guide and Chapter 1 on
page 11.
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled.
4 Make sure your computer is connected to the NR2301 and is in the same subnet as the NR2301.
5 Make sure the NR2301’s WiFi LAN is enabled. You can enable or disable the NR2301’s WiFi network using
WiFi Setting on the NR2301. See Chapter 1 on page 17.
6 Reset the device to its factory defaults, and try to access the NR2301 with the default IP address. To reset
your NR2301 press the RESET button for 3 seconds. See Chapter 1 on page 11.
7 Disconnect your computer from the NR2301 and then connect once again.
8 If the problem continues, contact the vendor.
I forgot the password of the Web Configurator.
1 The default user name is admin. Check the NR2301’s LCD About screen for the default password (see
Chapter 1 on page 14 for more information).
2 If this does not work, you have to reset the device to its factory defaults. To reset your NR2301 press the
RESET button for 3 seconds.
I can access the Login screen, but I cannot log in to the NR2301.
1 Make sure you have entered the user name and password correctly. The default user name is admin
and check the NR2301’s LCD About screen for the default password (see Chapter 1 on page 14 for
more information). These fields are case-sensitive, so make sure [Caps Lock] is not on.
2 This can happen when you fail to log out properly from your last session. Try logging in again after five
minutes.
3 Disconnect and connect to the NR2301 again.
4 If this does not work, you have to reset the device to its factory defaults. To reset your NR2301 press the
RESET button for 3 seconds.
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