The default port of AD server is 389.
[CLI]: packet
-trace int
erface <INTERFACE> port <port
number>
After typing the CLI command, and then let the station connect to the SSID
to do the authentication.
5 Information collection and report the issue to the HQ.
After check the configuration and network verification and the
authentication are still failed, please collect the information for us to
analyze the symptom.
Check all the options and press the bottom ”Collect Now”. It is necessary
wait for some minutes.
Figure 243 MAINTENANCE > Diagnostics > Diagnostics > collect on
controller > Collect Now.
Finish collecting the logs, download the file and send to us.
Figure 244 MAINTENANCE > Diagnostics > Diagnostics > Files.
Capture packets
Select the interface and press the bottom “Capture” before station
connect the SSID and do the 802.1X authentication.
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