This issue may cause by below reasons:
1. For NWA3000-N series, it could be caused by boot code version is 1.13
2. Unstable network connection between controller and managed AP
3. Upgrade process could not pass through NAT if Controller or managed
is in different network
4. Collect the information
To clarify the root cause, please follow the steps.
1 For NWA3000-N series, check the boot code version and FW version
This step is only for NWA3000-N series.
The original design of NWA3000-N series with boot code version v1.13 was
not supported by controller. Hence, it would keep update after the AP in
the managed mode.
If the boot code version is newer than v1.13 and still have issue, we suggest
to use upgrade the firmware to 2.23 patch 8 or above.
AP in standalone mode
Check the boot code version
Figure 111 NWA3560-N > DASHBOARD > Device Information > Firmware
Version
AP in managed mode
Figure 112 Tera Term > AP > Router> show version
Note:
If the boot module is v1.13, please upgrade the FW to v2.23 patch 2
and then upgrade to the FW v2.23 patch 8.
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