Using the Wi-spy to scanning the environment have others interference.
3 Information collection and report the issue to the HQ.
Capture the related logs file from controller and managed AP.
Collect log files of controller by GUI
Capture the entire category to provide RD completed information.
Figure 129 MAINTENANCE > Diagnostics > Diagnostics > Collect on
Controller > Collect Now
Note: Capture the logs need to spend some time, please kindly wait.
Collect log files of managed AP by controller GUI
Select the managed AP to the Collected APs.