Redirect on AP
4. Check the topology.
NXC controller location.
Internal or external Captive Portal?
5. Check the network.
6. If the user login to the captive portal before?
7. Information collection and report the issue to the HQ.
1 Check the station get the IP can access Ethernet when disable captive
portal.
Use CLI to confirm the computer if gets the IP and DNS address.
Figure 135 Computer > cmd > ipconfig /all
If the station doesn’t get the IP, you will see the incorrect IP and DNS address
station get.
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