1byone Products Inc.
1. Rescan for channels regularly (highly recommended).
2. Experiment with different antenna locations in your house.
3. Face the antenna towards the TV broadcast towers.
4. Use a longer coaxial cable to reach the window facing the
broadcast tower if needed.
5. When living near mountains, tall trees or tall buildings, lay the
antenna flat on a table or other surface.
6. Place the antenna as high as possible.
7. Use the amplifier when needed to boost reception.
8. Eliminate Interference from electronics and electric equipment.
1. Too long of a coaxial cable
2. Metal near or around windows
3. Low E-glass windows
4. Electronics and electric equipment near the antenna
5. High wind
6. LED lights
7. Proximity to major freeways
8. Proximity to airports
9. Terrain obstructions such as hills, mountain, trees, buildings,
etc.
Anything standing between the indoor antenna and the broadcast
towers can degrade reception. Try placing the antenna in or near
a window facing the broadcast tower.
For big houses, avoid mounting locations that might be obscured
by large trees, a shed or garage or other large obstructions. Try a
few different windows and walls to find the best location.
Note: ALWAYS rescan channels after EVERY move of the anten-
na, no matter how small.
If you have followed all instructions in this guide but still do not
receive signal, please contact us through Amazon at
https://www.amazon.com/ss/help/contact/?sellerID=A26IM-
HULYH7PHY or email us at ushelp@1byone.com. We offer
90-days return and 24-months warranty. Our experts can
perform signal research to determine which 1byone antenna will
work best for your location and either exchange or replace it with
more powerful antenna at no cost or process a full refund for you.
MoreTips for Better TV Reception and More Channels
- 4 -
Tweaking the Antenna Position
Factors May Impact Reception
Still Nothing?
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Customer Service
UNITED STATES
Tel: +1 909-391-3888
(Mon-Fri 9:00am - 6:00pm PST)
Email: ushelp@1byone.com
UNITED KINGDOM
Tel: +44 158 241 2681
(Mon-Fri 9:00am - 6:00pm UTC)
Email: ukwebhelp@1byone.com
GERMANY/FRANCE/ITALY/SPAIN
Email: euhelp@1byone.com
JAPAN
Email: jphelp@1byone.com
1byone Products Inc.
1230 E Belmont Street, Ontario, CA, USA 91761
Customer Service: +1 909-391-3888
www.1byone.com
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