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3Com Cable Modem External User Manual

3Com Cable Modem External
62 pages
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http://www.3com.com/
HomeConnect
TM
Cable
Modem External with
USB Getting Started
Guide
Part No. 10038811
Published June 2000

Table of Contents

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3Com Cable Modem External Specifications

General IconGeneral
Device TypeCable modem
Enclosure TypeExternal
Connectivity TechnologyWired
InterfaceEthernet
Weight1.5 lbs
CompatibilityPC

Summary

BEFORE YOU BEGIN

Introduction

Overview of the cable modem technology and its benefits for high-speed internet.

Cable Modem Features

Details the key characteristics and capabilities of the 3Com HomeConnect cable modem.

Setup Requirements

Essential steps before installation, like contacting the service provider and preparing the workspace.

Required Items

Lists all necessary hardware and software components for a successful installation.

USB INSTALLATION

Deciding Installation Method

Helps users decide between USB and Ethernet installation methods for the modem.

USB Installation Procedures

Covers installation for Windows 98 and Windows 2000 using the USB port.

Uninstalling the Modem

Guides on removing the cable modem software for Windows 98 and Windows 2000.

Troubleshooting USB Issues

Addresses common problems and provides solutions for USB installation.

ETHERNET INSTALLATION

Deciding Installation Method

Helps users decide between USB and Ethernet installation methods for the modem.

Ethernet Setup and Configuration

Guides on setting up the computer and configuring TCP/IP for Ethernet connection.

Connecting the Cable Modem

Physical connection steps for the cable modem using an Ethernet cable.

Troubleshooting Ethernet Issues

Addresses common problems and provides solutions for Ethernet installation.

CABLE MODEM OPERATION

LED Interpretation

Explains the meaning of front and back panel LEDs for monitoring modem status and connection.

HARDWARE CONNECTORS

Back Panel Ports

Identifies and describes the purpose of each connector on the back of the cable modem.

VIEWING CONFIGURATION AND STATUS

Accessing Configuration Screens

Instructions for accessing the modem's configuration settings via a web browser.

Session Status

Displays the modem's current connection status and operational parameters.

Operation Configuration

Details important operational parameters and configuration file aspects.

SUPPORT RESOURCES

Support Contact Information

Provides contact details for web support, free installation support, and technical hotlines.

Problem Resolution Steps

Guidance on troubleshooting persistent issues, including reviewing the manual or contacting dealers.

REGULATORY INFORMATION AND WARRANTY

Regulatory Compliance

Details FCC, UL/cUL, and international compliance statements and notices.

Safety, Performance, and Export

Covers safety directives, performance specifications, and potential radio frequency interference.

Licensing, Liability, and Disclaimers

Outlines license agreements, liability limitations, and legal disclaimers.

Warranty and Service

Explains hardware/software warranty terms, year 2000 warranty, and procedures for obtaining service.

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