3r-global EYEON 04 - User Manual

Questions and Answers

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Katie GallagherJul 31, 2025
Why is there a 'Video Loss' message on my 3r-global EYEON 04?
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  Tina PetersonJul 31, 2025
  If you are seeing a 'Video Loss' message on your 3r-global DVR, ensure that the DVR and the camera are properly connected.
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Lauren RyanAug 6, 2025
What to do if there is no image on my 3r-global EYEON 04 monitor?
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  Nicholas JacksonAug 6, 2025
  If there is no image on the monitor connected to your 3r-global DVR, the cause may be that the DVR is not connected to the power supply cable or the DVR and monitor are not turned on. To solve this, connect the DVR cable and turn on the power to both the DVR and the monitor.
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Samantha RobinsonAug 10, 2025
How to fix a 3r-global EYEON 04 DVR that can't turn on?
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  vmcculloughAug 10, 2025
  If your 3r-global DVR won't turn on, make sure to connect the power cable and then turn the power on.
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Christopher Collins MDAug 15, 2025
What to do if I can't search with the Client Program on my 3r-global EYEON 04 DVR?
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  David BradleyAug 15, 2025
  If you can't search with the Client Program on your 3r-global DVR, it might be because another user is currently using it. You cannot search if another user is remotely searching the DVR with the same IP address. Try again after the other user finishes.
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andrew31Aug 20, 2025
Why are there differences between the live screen and the actual condition during remote monitoring of my 3r-global DVR?
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  Derrick BrownAug 21, 2025
  The live images are buffered, so there might be changes with the actual condition. This buffering can cause a delay of approximately 1 to 2 seconds on your 3r-global DVR.
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Vanessa SellersAug 25, 2025
What to do if only the INFO OSD is on the monitor and there is no image from my 3r-global EYEON 04?
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  bridgetstoneAug 26, 2025
  If only the INFO OSD is displayed on the monitor and there is no image from your 3r-global DVR, connect the cables of the DVR and monitor.