Troubleshooting
If you are having trouble attaching the BG-7D to your Canon dSLR Camera,
please try the following:
- Make sure that you have completely removed your Canon dSLR Camera’s battery
compartment cover. You may refer to your Canon User’s Manual.
- Be sure that you tighten the (5) Mounting Screw on the BG-7D into the tripod
screw hole on the bottom of your Canon dSLR Camera. You may tighten the con-
nection of the BG-7D and your Canon Camera by twisting the (7) Attachment
Wheel to the right, following the arrow.
- Please make sure that you have removed the LP-E6 battery pack from your
Canon dSLR Camera’s battery compartment.
- Please be sure that you are attempting to connect the BG-7D with a Canon EOS
7D dSLR Camera.
If you are having trouble getting power from the BG-7D, please try the
following:
- Verify a proper connection by carefully repeating the instructions for attaching
the BG-7D to your Canon dSLR Camera. Completely remove the BG-7D from
your Canon dSLR Camera, and then reattach it. Please keep in mind that you
must tighten the (7) Attachment Wheel rmly.
- Check to make sure that the batteries have been properly inserted.
- If you are using AA rechargeable batteries, please make sure that all “+” and “-”
signs are aligned correctly.
- Make sure that the batteries you’ve inserted have a charge.
- Double check that the power to your Canon dSLR Camera is ON.
Vertical Shutter Button and other Vertical Functions are not working.
- Make sure the (17) Operation Switch is in the correct position. The vertical control
features on the BG-7D act the same as the OEM buttons on your Canon dSLR
Camera. Please consult your Canon User’s Manual for more details.
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