Possible cause
There are too many Wi-Fi networks in the area where the device is located which may
cause signal interference.
Solution
To ensure stable Wi-Fi performance, move the device to an area with few or no Wi-Fi
networks.
More information on solving problems with connection to Stream Vision by following the
link.
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Wi-Fi signal is missing or interrupted
Possible cause
Smartphone or tablet is out of range of a strong Wi-Fi signal. There are obstacles
between the device and the smartphone or tablet (e.g., concrete walls).
Solution
Relocate smartphone or tablet into the Wi-Fi signal line of sight.
More information on solving problems with connection to Stream Vision by following the
link.
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The image of the object being observed is missing
Possible cause
Observation through glass.
Solution
Remove the glass from the field of vision.
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There are several light or black dots (pixels) on device’s
display or microbolometer
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