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9. Trouble Shooting9. Trouble Shooting
ProblemProblem
Possible Possible cause cause SolutionSolution
The Fault code isThe Fault code is
“08”, and the“08”, and the
buzzer beepsbuzzer beeps
continuously.continuously.
The UPS transfers toThe UPS transfers to
fault mode due tofault mode due to
internal overheat.internal overheat.
Make sure the UPS is notMake sure the UPS is not
overloaded; the air vents are notoverloaded; the air vents are not
blocked and the ambientblocked and the ambient
temperature is not too temperature is not too high. Waithigh. Wait
for 10 minutes for the UPS tofor 10 minutes for the UPS to
cool down before turning oncool down before turning on
again. If failed, please contact theagain. If failed, please contact the
distributor or sedistributor or service center.rvice center.
The Fault code isThe Fault code is
“09”, and the“09”, and the
buzzer beepsbuzzer beeps
continuously.continuously.
The UPS output isThe UPS output is
short circuited.short circuited.
Remove all the loads. Turn off theRemove all the loads. Turn off the
UPS. Ensure that the load is UPS. Ensure that the load is notnot
failed or the UPS has no internalfailed or the UPS has no internal
faults before turning it on again. faults before turning it on again. IfIf
failed, please contact thefailed, please contact the
distributor or sedistributor or service center.rvice center.
The Fault code isThe Fault code is
“05” or “09”, the“05” or “09”, the
UPS beepsUPS beeps
continuously.continuously.
The UPS transfers toThe UPS transfers to
fault mode due to itsfault mode due to its
internal fault.internal fault.
Please contact the distributor orPlease contact the distributor or
service service center.center.
The Mode code isThe Mode code is
“03”, UPS turn into“03”, UPS turn into
Battery mode.Battery mode.
The voltage orThe voltage or
frequency of the utilityfrequency of the utility
power is out of thepower is out of the
input range of theinput range of the
UPS.UPS.
The UPS is running in BatteryThe UPS is running in Battery
mode. To save your data andmode. To save your data and
close the application program.close the application program.
Make sure the utility power isMake sure the utility power is
within the input voltage orwithin the input voltage or
frequency range permitted by thefrequency range permitted by the
UPS.UPS.
The Fault code isThe Fault code is
“07”, the UPS“07”, the UPS
beeps continuously.beeps continuously.
The UPS isThe UPS is
overloaded or theoverloaded or the
load equipment isload equipment is
faulty.faulty.
Check the loads and remove allCheck the loads and remove all
no-critical equipment.no-critical equipment.
Recalculate the load power andRecalculate the load power and
reduce the number of loadsreduce the number of loads
connected to the UPS. Checkconnected to the UPS. Check
that the loads are not failed.that the loads are not failed.
The Warning codeThe Warning code
is “23”, the buzzeris “23”, the buzzer
beeps everybeeps every
second.second.
The charger of theThe charger of the
UPS is defective.UPS is defective.
Please contact the distributor orPlease contact the distributor or
service service center.center.
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