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Acer Aspire 5738G Series User Manual

Acer Aspire 5738G Series
306 pages
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Aspire 5738DG/5738DZG Series
Aspire 5542G/5542/5242 Series
Aspire 5738G/5738ZG/5738Z/5738/5338 Series
Aspire 5536/5536G/5236 Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

Table of Contents

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Acer Aspire 5738G Series Specifications

General IconGeneral
Storage320GB HDD
Operating SystemWindows Vista Home Premium
Battery6-cell Li-ion battery
LANGigabit Ethernet
WebcamAcer Crystal Eye webcam
Card Reader5-in-1 card reader (SD, MMC, MS, MS PRO, xD)
GraphicsATI Mobility Radeon HD 4570
Display15.6" HD (1366 x 768) Acer CineCrystal LED-backlit TFT LCD
RAMUp to 4GB DDR3
Optical DriveDVD-Super Multi double-layer drive
ChipsetIntel PM45
Wireless802.11b/g/n
Ports3 x USB 2.0, 1 x HDMI, 1 x VGA, 1 x Ethernet, 1 x Headphone, 1 x Microphone
Weight2.8 kg
ProcessorIntel Core 2 Duo

Summary

Revision History

Copyright

Disclaimer

Conventions

Preface

System Specifications

Features

Summary of computer features.

Platform

Information about the processor and chipset.

System memory

Details on system memory types and capacities.

Display and graphics

Specifications for display resolution, aspect ratio, and graphics controller.

Storage subsystem

Details on hard disk drive and optical drive options.

Special keys and controls

Description of special keys and pointing devices.

Audio

Information on the audio system, speakers, and microphone.

Communication

Details on communication features like webcam and wireless modules.

I/O Ports

List and description of all input/output ports.

Dimension and weight

Physical dimensions and weight of the notebook.

System Block Diagram

For Aspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338 Series

System block diagram specific to Intel-based models.

For Aspire 5536/5536G/5236 Series

System block diagram specific to AMD-based models.

For Aspire 5542G/5542/5242 Series

System block diagram specific to AMD-based models.

Your Acer Notebook tour

Front View

Visual guide to the notebook's front view and component identification.

Closed Front View

Visual guide to the notebook's closed front view.

Left View

Visual guide to the notebook's left view and ports.

Right View

Visual guide to the notebook's right view and ports.

Bottom View

Visual guide to the notebook's bottom view and components.

Indicators

Easy-Launch Buttons

Details on special function buttons located above the keyboard.

Touchpad basics (with two-click buttons)

Instructions on how to use the touchpad and its buttons.

Using the Keyboard

Lock Keys and embedded numeric keypad

Explanation of Caps Lock, Num Lock, and the embedded numeric keypad.

Windows Keys

Description of Windows-specific function keys and shortcuts.

Hot Keys

Explanation of function key combinations for system controls.

Special Key (only for certain models)

Information on special keyboard keys like Euro symbol or dollar sign.

Using the System Utilities

Acer GridVista (dual-display compatible)

Explanation of the dual-display utility for managing multiple monitors.

Hardware Specifications and Configurations

Processor

Detailed specifications for the CPU types used in different models.

Core logic

Information on the core logic chipsets used in various models.

CPU package

Details about the CPU package type.

CPU core voltage

Information on the voltage requirements for the CPU.

CPU Fan True Value Table

Table showing fan speed and acoustic levels at different temperatures.

BIOS

Information about the BIOS vendor and version.

System Utilities

BIOS Setup Utility

Guide to accessing and using the BIOS setup program.

Navigating the BIOS Utility

Instructions on navigating BIOS setup menus and options.

Information

Screen displaying summary of computer hardware information.

Main

Screen for setting system time, date, and boot options.

Security

Screen for setting system passwords to safeguard against unauthorized use.

Boot

Menu to decide the order of boot devices for loading the operating system.

Exit

Screen for confirming or discarding BIOS setup changes.

BIOS Flash Utility

Procedure for updating the system BIOS flash memory.

Remove HDD Password

Instructions on how to remove an HDD password.

Machine Disassembly and Replacement

Disassembly Requirements

Tools and preparations needed before disassembling the computer.

General Information

General guidelines and notes for disassembly procedures.

Pre-disassembly Instructions

Steps to take before starting the disassembly process.

Disassembly Process

Overview of the stages involved in computer disassembly.

External Module Disassembly Process

Procedures for removing external components from the notebook.

External Modules Disassembly Flowchart

Flowchart illustrating the sequence for external module disassembly.

Removing the Battery Pack

Step-by-step guide to remove the notebook's battery pack.

Removing the SD Dummy Card

Instructions for removing the SD dummy card.

Removing the DIMM Module

Step-by-step guide to remove the RAM (DIMM) module.

Removing the Back Cover

Procedure for removing the notebook's back cover.

Removing the Hard Disk Drive Module

Step-by-step instructions to remove the hard disk drive module.

Removing the WLAN Modules

Procedure for removing the Wireless LAN modules.

Removing the Optical Drive Module

Instructions for removing the optical drive module.

Main Unit Disassembly Process

Procedures for disassembling the main internal components of the notebook.

Main Unit Disassembly Flowchart

Flowchart illustrating the main unit disassembly sequence.

Removing the Middle Cover

Steps to remove the middle cover of the notebook.

Removing the Keyboard

Step-by-step guide to remove the notebook keyboard.

Removing the LCD Module

Procedure for removing the LCD module from the notebook.

Separating the Upper Case from the Lower Case

Instructions on how to separate the main chassis components.

Removing the Fingerprint and Touchpad Boards

Procedures for removing the fingerprint reader and touchpad components.

Removing the Left Speaker Module

Steps to remove the left speaker module.

Removing the USB Board Module

Instructions for removing the USB board module.

Removing the Modem Module

Procedure for removing the modem module.

Removing the Bluetooth Module

Steps to remove the Bluetooth module.

Removing the Right Speaker Module

Procedures for removing the right speaker module.

Removing the Main Board

Step-by-step guide to remove the notebook's main logic board.

Removing the Heatsink Module

Instructions for removing the heatsink module, including fan.

Removing the CPU

Procedures for removing the Central Processing Unit (CPU).

LCD Module Disassembly Process

Detailed process for disassembling the LCD module.

LCD Module Disassembly Flowchart

Flowchart illustrating the LCD module disassembly steps.

Removing the LCD Bezel

Step-by-step guide to remove the LCD bezel.

Removing the Inverter Board (Aspire 5738DG/5738DZG Series only)

Procedure for removing the inverter board, specific to certain models.

Removing the LCD panel with the Brackets

Instructions for removing the LCD panel along with its mounting brackets.

Removing the LCD Brackets

Procedures for removing the LCD mounting brackets separately.

Removing the FPC Cable

Steps to remove the Flexible Printed Circuit (FPC) cable.

Removing the Antennas

Procedures for removing the wireless antennas.

Removing the Web Camera

Instructions for removing the web camera module.

Troubleshooting

System Check Procedures

Steps for checking system components and diagnosing issues.

Memory Check

Procedure to check system memory (RAM) for errors.

Power System Check

Steps to verify power supply sources and system power-on behavior.

Power-On Self-Test (POST) Error Message

Index of error messages displayed during POST and their causes.

Index of Error Messages

A list of error codes, messages, and their potential FRU actions.

Phoenix BIOS Beep Codes

Table listing BIOS beep codes and their corresponding POST routine descriptions.

Index of Symptom-to-FRU Error Message

Cross-reference of symptoms to potential FRU (Field Replaceable Unit) replacements.

Intermittent Problems

Troubleshooting guide for problems that occur sporadically.

Undetermined Problems

Procedures to follow when the cause of a problem cannot be identified.

Connector Locations

Main Board

Diagram showing connector locations on the main system board.

Top View

Illustration of connectors on the top side of the main board.

Bottom View

Illustration of connectors on the bottom side of the main board.

Clearing Password Check and BIOS Recovery

Clearing Password Check

Procedures for clearing system passwords.

Steps for Clearing BIOS Password Check

Detailed steps to bypass or clear BIOS passwords.

BIOS Recovery by Crisis Disk

Procedures for recovering the BIOS using a crisis disk.

Creating the Crisis Disk in Windows

Guide on how to create a crisis disk for BIOS recovery.

FRU (Field Replaceable Unit) List

Exploded Diagram

Visual breakdown of the laptop's components with numbered references.

FRU List

Comprehensive list of Field Replaceable Units with part names and Acer part numbers.

Model Definition and Configuration

Aspire 5738G/5738ZG/5738Z/5738/5338 Series

Detailed model specifications and common features for this series.

Aspire 5536/5536G/5236 Series

Detailed model specifications and common features for this series.

Aspire 5738DG/5738DZG Series

Detailed model specifications and common features for this series.

Aspire 5542G/5542/5242 Series

Detailed model specifications and common features for this series.

Test Compatible Components

Microsoft® Windows® Environment Test

Lists of tested hardware and software components for Windows compatibility.

Online Support Information

Index

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