ACR STOVES Woodpecker WP5 PLUS

Questions and Answers

A
Abigail BradyAug 20, 2025
How to prevent rapid creosote build-up in ACR STOVES Wood stove?
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  toddjensenAug 20, 2025
  If you notice rapid creosote build-up in the chimney or flue system of your ACR STOVES Wood stove, it's likely due to using wet wood (more than 20% moisture). To resolve this, switch to using dry, seasoned wood with a moisture content of 20% or less. Also, operate the appliance at a high temperature for short periods each time you use it. This will help prevent large build-ups of tars and creosotes.
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parkerstephanieAug 22, 2025
Why is the glass blackening on my ACR STOVES Woodpecker WP5 PLUS Wood stove?
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  Kenneth SpencerAug 22, 2025
  Blackening of the glass in your ACR STOVES Wood stove can occur due to several reasons. It could be caused by using poor quality wood or wet wood (more than 20% moisture). Low flue draught can also be a factor, as well as incorrect use of the air control or operating the appliance at continuously low temperatures. To address this, use dry, seasoned wood with a moisture content of 20% or less. For issues related to flue draught and air control, consult your installer for advice on the flue system and refer to the user instructions for the correct use of air control. Operate at high output for short periods.
T
tonilynchAug 25, 2025
What to do if my ACR STOVES Wood stove has excessive heat output?
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  holmescindyAug 25, 2025
  If you're experiencing excessive heat output (over firing) from your ACR STOVES Wood stove, it could be because the air control is left fully open or due to the use of wet wood (more than 20% moisture). Try closing the air control to reduce the output and ensure you are using dry, seasoned wood with a moisture content of 20% or less.
S
Sean ChangAug 26, 2025
Why is tar coming from the flue joints of my ACR STOVES Woodpecker WP5 PLUS Wood stove?
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  Beverly HarrisAug 26, 2025
  If you notice tar coming from the flue joints of your ACR STOVES Wood stove, it's often because the appliance is operated at a continuous low temperature or you're using poor quality wood. To fix this, operate the appliance at a high temperature for short periods each time you use it. Also, make sure to use dry, seasoned wood with a moisture content of 20% or less. Refer to the user instructions for correct use of air control.
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Tracie SolisAug 27, 2025
Why does my ACR STOVES Wood stove have short burn times?
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  Rachel WrightAug 27, 2025
  If you are experiencing short burn times with your ACR STOVES Wood stove, it could be caused by using wet wood (more than 20% moisture), insufficient amount of fuel, or excessive softwood fuel. To resolve this, use dry seasoned wood with a moisture content of 20% or less.
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Tyler MitchellAug 29, 2025
Why are the firebricks in my ACR STOVES Wood stove dirty?
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  shannontimothyAug 29, 2025
  If you find that the firebricks in your ACR STOVES Wood stove are dirty, it's likely due to using wet wood (more than 20% moisture). To resolve this issue, switch to using dry seasoned wood with a moisture content of 20% or less.
C
Chad RivasAug 31, 2025
Why is the glass on my ACR STOVES Woodpecker WP5 PLUS dirty?
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  Lauren ColemanAug 31, 2025
  If the glass on your ACR STOVES Wood stove is getting dirty, it's probably because you're using wet wood (more than 20% moisture). Switch to dry, seasoned wood with a moisture content of 20% or less to fix this.
J
James ClaytonSep 2, 2025
Why is there a strong acrid smell after lighting my ACR STOVES Woodpecker WP5 PLUS?
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  Paul TaylorSep 2, 2025
  A strong, acrid smell after lighting your ACR STOVES Wood stove could be due to operating the appliance at a continuous low output or using poor quality wood. To address this, operate the appliance at high output for short periods and ensure you are using dry, seasoned wood (? 20% moisture content). Refer to the user instructions for correct use of air control.
K
Karen LarsenSep 4, 2025
How to fix difficulty starting fire in ACR STOVES Woodpecker WP5 PLUS?
- K
  Kyle PotterSep 4, 2025
  If you're having difficulty starting a fire and keeping it burning well in your ACR STOVES Wood stove, it could be due to low flue draught or using wet wood (more than 20% moisture). Consult your installer for issues with the flue. Also, use dry seasoned wood with a moisture content of 20% or less.
C
Cathy WardSep 6, 2025
Why does my ACR STOVES Woodpecker WP5 PLUS have low heat output?
- R
  Ryan GarciaSep 6, 2025
  If your ACR STOVES Wood stove has low heat output, it could be caused by low flue draught or wet wood (more than 20% moisture). Consult your installer for advice on a suitable flue system. Also, ensure you are using dry seasoned wood with a moisture content of 20% or less.

Summary

Technical Manual Overview

Important! Safety and Technical Information

Installation and Usage Guidelines

Key safety and installation advice for proper appliance use and homeowner safety.

Material and Safety Handling

Precautions for handling sharp metal parts and general safety during installation and operation.

Technical Data & Declaration of Performance

Woodpecker Stove Range Specifications

WP4 and WP4 LS Model Specifications

Detailed specifications for WP4 and WP4LS models including dimensions, fuel, output, and construction.

WP5 Model Specifications

Detailed specifications for WP5 model including dimensions, fuel, output, and construction.

WP5 PLUS Model Specifications

Detailed specifications for WP5 PLUS model including dimensions, fuel, output, and construction.

WP5 Q-P and WP5 Q-LS Model Specifications

The Clean Air Act 1993 and Smoke Control Areas

Appliance Suitability for Smoke Control Zones

Information on the Woodpecker range's suitability for smoke control areas when burning wood.

Carbon Monoxide Alarm Mandate

Requirement for installing carbon monoxide alarms as per building regulations.

Installation Instructions

Important Safety and Installation Advice

Essential safety warnings and installation guidelines for the stove.

Unit Placement and Hearth Requirements

Guidelines for positioning the stove, hearth requirements, and clearances.

Material Handling and Safety

Safety advice on handling materials like metal parts and fire cement.

Ventilation and Air Supply

Requirements for ventilation and the direct air connection kit for combustion.

Flue Draft Requirements

Specifications for flue draught necessary for correct appliance operation and performance.

Flue Requirements

Rear Flue Installation Considerations

Considerations for rear flue installations, including horizontal length and draft calculations.

Clearances

Clearances to Non-Combustible Materials

Recommended free air gaps around the stove for optimal heat output and access.

Clearances to Combustible Materials

Minimum clearances required between the stove/flue and combustible materials.

Clearances to Combustible Materials (Diagrams)

Installation and Commissioning

Pre-Installation Assembly and Preparation

Procedures for unpacking, checking contents, and preparing the stove for installation.

Packing List and Installation Compliance

Stove package contents and key regulations for installation.

Commissioning, Handover, and User Guidance

Final checks, customer handover, and important usage advice.

Operating Your Stove

Recommended and Prohibited Fuels

Guidance on appropriate fuel types and a list of fuels to avoid.

First Time Appliance Use

Instructions for initial firing to cure paint and bed in components.

Lighting and Refuelling Procedures

Step-by-step guides for lighting with wood/smokeless fuel and safe refuelling.

Operational Warnings and Safety

Advice on fuel overloading, stove slumbering, and operating with damaged glass.

Operation and Maintenance

Safe Operation Practices and Warnings

Guidelines for safe operation, including door/damper use and unattended operation.

Maintenance Schedule and Procedures

Daily, periodic, and annual maintenance tasks for the stove.

Seasonal Storage and Summer Advice

Recommendations for stove preparation during summer non-use.

Refractory Internal Panels

Commissioning Check List

Annual Service Record

Parts Information WP4 & WP4 LS

Parts Information WP5

Parts Information WP5 PLUS

Parts Information WP5 Q-P & WP5 Q-LS

Troubleshooting and Performance

Resolving Common Stove Operational Problems

Solutions for issues like poor burning, low heat, and excess heat.

Impact of Weather and Environment

How external factors affect stove performance and potential issues.

Flue System Function and Smoke Emissions

Guidance on flue system operation and managing smoke emissions.

Warranty Claim Form

Warranty Information