142
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 130
• There are also FAQs available online at
www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
• For traffic-related issues:
2 Traffic P. 132
• For reporting issues with the database or
places/landmarks:
2 Visiting Your Dealer P. 142
• Call Acura Client Relations.
2 Acura Client Relations Contact
Information P. 142
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 100-5E-8F
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Services
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: acura_cr@ch.honda.com
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify the
specific issue (e.g., error occurs when you
enter a specific address, when driving on a
certain road, or just when it’s cold) so that
the service technician can refer the issue to
the factory so that a solution can be found.
Be patient, the service technician may be
unfamiliar with your specific issue.
18 ACURA RLX NAVI FF HYBRID-31TY28500.book 142 ページ ２０１７年６月２６日 月曜日 午後５時１３分
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