Adamson A80 - Technical Specifications; Contact & Troubleshooting

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us at service@adamsonglobal.com. Our team of specialists is
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Issue
Possible cause
Solution
The product does
not start
Low battery
Fully charge the battery.
Releasing the
POWER button
too soon
Keep the button
pressed for 3 seconds.
Product/battery
malfunction
Contact our support team.
TECHNICAL SPECIFICATIONS
Rated voltage
3.7 V
Charging current
900 mA
Battery capacity
2500 mAh
Charging time
3.5~4 hours
Charging cable
USB Type C
Operating temperature
-10ºC~45ºC
Working humidity
≤85% RH
Bluetooth distance
10 meters
Noise
≤55 dB
CONTACT & TROUBLESHOOTING
5
Issue
Possible cause
Solution
There is no air
pressure
Incorrect pressure
level
Set the correct air pressure
level using the button.
There is no cooling
Incorrect working
mode
Select the correct massage
type (Cold or Automatic)
Excessive
continuous use
Turn off the product for 30
minutes before next use.
There is no
heating
Incorrect working
mode
Select the correct massage
type (Warm or Automatic)
The battery is not
charging
Poor USB cable
contact
Verify that both ends of the
cable are properly
connected.
Damaged cable
Use another compatible
charging cable or contact
our support team.
Bluetooth mode
does not work
Wrong device
selected
Select “Adamson A80” in
the list of available
Bluetooth devices.
Device too far
from the eye
massager
Keep both devices close to
each other.
There is no
music/sound
Music mode is off
Press the button twice to
activate the music.
Volume is too low
on Bluetooth
device
Check the volume level of
your connected Bluetooth
device.