14
Accessories
Mismatching
Boards damaged/
Boards scratch
Problems and Countermeasures
PROBLEM PROBABLE CAUSE SOLUTION
Missing plastic ring
Lampshade damage/
irregular
COMMON
TROUBLESHOOTING
Whole lamp
The lamp shake
1.Follow the user manual
2.Please contact us via after-sale email.
Please contact us via after-sale email, and
we will reply within 24 hours and provide
1.Please refold 4 edges by following its
crease.
2.Please contact us via after-sale email.
1.Please refold 4 edges by following its
crease.
2.Please contact us via after-sale email.
Commodity damage
caused by non-human
factors
1. Please make sure the lamp is put on a
2. Please do not put the lamp on the carpet,
baseboard to keep steady.
If the product is damaged due to non-human
causes, please keep the product and send us
related photos. We will reply within 24 hours
and
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