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AdEdge Advant Edge Medallion Series - User Manual

AdEdge Advant Edge Medallion Series
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Service and Installation Guide
Models:
POE-5-1252
POE-7-1354
POE-10-1465
Arsenic Treatment Solutions
Designed by:
AdEdge Water Technologies, LLC.
5152 Belle Wood Court, Suite A
Buford, GA 30518
Toll Free: 866-823-3343
Phone: 678-835-0052
Fax: 678-835-0057
The service and installation guide is designed to assist the professional
water treatment provider and qualified staff. This document is not
intended for the end user.
Medallion Series
Arsenic Removal Systems
TM
by AdEdge Water Technologies, LLC.

Questions and Answers

  • J
    Jennifer MillerAug 16, 2025
    Why does the time of day flash on and off on my AdEdge Water Filtration System?
    • E
      Emily DavisAug 16, 2025
      If the AdEdge Water Filtration System's time of day is flashing on and off, this indicates a power outage. Reset the time of day, noting that the battery may be depleted.
  • T
    terrencewhitakerAug 19, 2025
    What to do if control valve is stalled in regeneration in AdEdge Water Filtration Systems?
    • C
      Corey HarperAug 19, 2025
      If your AdEdge Water Filtration System's control valve is stalled in regeneration, there are several potential causes: 1. The motor may not be operating, in which case you should replace it. 2. There may be no electric power at the outlet; repair the outlet or use a working one. 3. The power adapter could be defective, requiring replacement. 4. The PC board might be defective, necessitating replacement. 5. The drive gear or drive cap assembly may be broken; replace the drive gear assembly. 6. The piston retainer could be broken; replace the drive cap assembly. 7. The main piston might be broken; replace the main piston.
  • S
    Sherri GalvanAug 22, 2025
    Why does the control valve cycle at the wrong time of day in my AdEdge Water Filtration Systems?
    • S
      Stacy SmithAug 22, 2025
      If your AdEdge Water Filtration System's control valve cycles at the wrong time of day, it could be due to several reasons: * A power outage may have occurred; reset the time of day, noting that the battery may be depleted. * The time of day may not be set correctly; reset it to the correct time. * The time of regeneration may be incorrect; reset the regeneration time. * The control valve might be set “on 0” (immediate regeneration); check the control valve set-up procedure for the regeneration time option. * The control valve might be set “NORMAL + on 0” (delay + immediate regeneration); check the control valve set-up procedure for the regeneration time option.
  • L
    laurajohnsonAug 25, 2025
    How to fix the timer if it does not display the time of day on AdEdge Advant Edge Medallion?
    • A
      Amanda TuckerAug 25, 2025
      If the timer on your AdEdge Water Filtration System does not display the time of day, check the following: 1. Ensure the power adapter is plugged in. If not, connect it. 2. Verify there is electric power at the outlet. If not, repair the outlet or use a working one. 3. The power adapter may be defective and need replacement. 4. The PC board could be defective, requiring replacement.
  • J
    josevasquezAug 27, 2025
    What to do if my AdEdge Water Filtration Systems control valve doesn't automatically regenerate unless I press the REGEN button?
    • D
      Diane JonesAug 27, 2025
      If the AdEdge Water Filtration System's control valve does not regenerate automatically, but does when the REGEN button is depressed and held, it could be due to: * The bypass valve being in the bypass position; put the bypass valve in the service position. * The meter connection being disconnected; connect the meter to the PC board. * A restricted or stalled meter turbine; remove the meter and check for rotation and foreign material. * A defective meter; replace the meter. * A defective PC board; replace the PC board. * A set-up error; check the control valve set-up procedure.
  • M
    Michelle MedinaAug 30, 2025
    What to do if AdEdge Water Filtration Systems control valve does not regenerate when REGEN is depressed?
    • J
      Jerry BrownAug 30, 2025
      If your AdEdge Water Filtration System's control valve does not regenerate automatically even when the REGEN button is depressed and held, potential causes include: * The power adapter is unplugged; connect the power adapter. * There is no electric power at the outlet; repair the outlet or use a working outlet. * The drive gear or drive cap assembly is broken; replace the drive gear or drive cap assembly. * The PC board is defective; replace the PC board.
  • T
    taylormicheleSep 2, 2025
    Why doesn't the display indicate water flow in my AdEdge Advant Edge Medallion?
    • T
      taylorhansonSep 2, 2025
      If the display on your AdEdge Water Filtration System does not indicate water is flowing (the filtering display should blink when water flows through the meter), check the following: * Ensure the bypass valve is not in the bypass position; it should be in the service position. * Verify the meter connection is connected to the PC board. * Check for any restrictions or a stalled meter turbine; remove the meter and inspect for rotation and foreign material. * The meter may be defective and need replacement. * The PC board could be defective, requiring replacement. * Ensure the meter is installed. * The PC board may be incorrectly programmed; refer to the programming instructions.
  • E
    Erin DyerSep 7, 2025
    Why is there a water leak around the tank adapter in my AdEdge Water Filtration Systems?
    • R
      Rebecca WilliamsSep 8, 2025
      If you notice water leaking around the tank adapter of your AdEdge Water Filtration System, it's likely due to an improper O-ring for the tank. Replace it with the correct O-ring.
  • K
    Kelli JohnsonSep 10, 2025
    What causes continuous flow to the drain in AdEdge Advant Edge Medallion Water Filtration Systems?
    • S
      Stephanie SmithSep 12, 2025
      If you're experiencing continuous flow to the drain in your AdEdge Water Filtration System, it could be due to: * Piston assembly failure: Replace the piston assembly or remove any debris. * Motor failure: Replace the motor. * Circuit board failure: Replace the circuit board. * Power outage: Restore power and advance to the service position.
  • C
    clarkloriSep 12, 2025
    What causes pressure loss in AdEdge Advant Edge Medallion Water Filtration Systems?
    • C
      Colton VillarrealSep 13, 2025
      If you're experiencing pressure loss in your AdEdge Water Filtration System, it could be due to: * Iron, Manganese, Sulfide, or Organic material has fouled the media: Replace the media and install a pre-filter for fouling contaminants. * Sediment or sand buildup in the media: Replace the media and install a sediment pre-filter. * Media compacted from differential pressure: Replace the media and repair the control valve to operate properly.

AdEdge Advant Edge Medallion Series Specifications

General IconGeneral
BrandAdEdge
ModelAdvant Edge Medallion Series
CategoryWater Filtration Systems
LanguageEnglish