Adp 4500 - Advanced Clock Troubleshooting; Hardware and Software Reset Methods

Troubleshooting Hosted 4500 Timeclocks
Note: If you do the SOFTWR RESET that is setting the clock back to factory defaults
(sometimes called a”cold boot” and will result in all data at the clock being lost.
Quickpunch Issues
 Quickpunch Not Enabled
 Verify Quickpunch is attached at the clock:
Swipe the “M” badge
Hit more “4” times
Select “Biometric Report”
 “attached: true” indicates the clock has identified the Quickpunch device
 “attached: false” indicates the clock does not recognize the Quickpunch device
 Error 06-4 Invalid Function for this employee – This is a Data Validation Error
Verify Employees are assigned to Timeclock Group
Verify Timeclock is assigned to a Timeclock Group
At the Timeclock, run a ‘Non-Enrolled Emps’ report within Maintenance Mode.