Problem Possible cause Solution
Water flows on the rear plate of the
refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
There is too much condensed water
on the rear wall of the refrigerator.
Door was opened too frequently. Open the door only when necessa‐
ry.
Door was not closed completely. Make sure the door is closed com‐
pletely.
Stored food was not wrapped. Wrap food in suitable packaging be‐
fore storing it in the appliance.
Water flows inside the refrigerator. Food products prevent the water
from flowing into the water collector.
Make sure that food products do not
touch the rear plate.
The water outlet is clogged. Clean the water outlet.
Water flows on the floor. The melting water outlet is not con‐
nected to the evaporative tray above
the compressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set. The Frostmatic function is switched
on.
Switch off Frostmatic function man‐
ually, or wait until the function deac‐
tivates automatically to set the tem‐
perature. Refer to "Frostmatic func‐
tion" section.
The temperature in the appliance is
too low/too high.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door" section.
The food products' temperature is
too high.
Let the food products temperature
decrease to room temperature be‐
fore storage.
Many food products are stored at
the same time.
Store less food products at the
same time.
The thickness of the frost is greater
than 4-5 mm.
Defrost the appliance.
The door has been opened often. Open the door only if necessary.
The Frostmatic function is switched
on.
Refer to "Frostmatic function" sec‐
tion.
There is no cold air circulation in the
appliance.
Make sure that there is cold air cir‐
culation in the appliance. Refer to
"Hints and tips" chapter.
Some specific surfaces inside the
fridge compartment are warmer at
some times.
This is a normal state.
Temperature setting LEDs flash at
the same time.
An error has occurred in measuring
the temperature.
Contact the nearest Authorised
Service Centre. The cooling system
will continue to keep food products
cold, but temperature adjustment
will not be possible.
ENGLISH 17
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