EN -31-
If you are experiencing a problem with your refrigerator, please check the following before
contacting the after-sales service.
Your refrigerator does not operate
Check if:
• Your fridge is plugged in and switched on
• The fuse has blown
• Is the temperature adjument right?
• The socket is faulty. To check this, plug another working appliance into the same socket.
Your refrigerator is performing poorly
Check if:
• Is the temperature adjument right?
• Is the door of your fridge opened frequently and left open for a long while?
• The appliance is overloaded
• The doors are closed properly
• Did you put a dish or food on your fridge so that it contacts the rear wall of your fridge
so as to prevent the air circulation?
• Is your fridge lled excessively?
ERROR TYPE MEANING WHY WHAT TO DO
E10
Fridge
compartment is not
cold enough
Likely to occur after:
- Long term power
failure.
- Hot food has been left
in the fridge.
- First time the
appliance has been
switched on.
1. Set the fridge temperature
to a colder value or
set Super Cool. This
should remove the error
code once the required
temperature has been
reached. Keep doors
closed to improve time
taken to reach the correct
temperature.
2. Please empty the location
at the front area of air duct
channel holes and avoid
putting food close to the
sensor.
If this warning continues an
authorised technician needs
to be contacted.
E11
Fridge
compartment is too
cold
Various
1. Check is Super Cool mode
is activated
2. Reduce the fridge
compartment temperature
3. Check to see if vents are
clear and not clogged
If this warning continues an
authorised technician needs
to be contacted.
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