Problem Possible cause Solution
The Frostmatic function is switched
on.
Refer to "Frostmatic function" sec‐
tion.
The compressor does not start im‐
mediately after pressing the "Frost‐
matic", or after changing the temper‐
ature.
The compressor starts after a period
of time.
This is normal, no error has occur‐
red.
Door is misaligned or interferes with
ventilation grill.
The appliance is not levelled. Refer to installation instructions.
Door does not open easily. You attempted to re-open the door
immediately after closing.
Wait a few seconds between closing
and re-opening of the door.
There is too much frost and ice. The door is not closed correctly. Refer to "Closing the door" section.
The gasket is deformed or dirty. Refer to "Closing the door" section.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly. Refer to "Control panel" chapter.
Appliance is fully loaded and is set
to the lowest temperature.
Set a higher temperature. Refer to
"Control panel" chapter.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
Set a higher temperature. Refer to
"Control panel" chapter.
Water flows on the floor. The melting water outlet is not con‐
nected to the evaporative tray above
the compressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set. The Frostmatic function is switched
on.
Switch off Frostmatic function man‐
ually, or wait until the function deac‐
tivates automatically to set the tem‐
perature. Refer to "Frostmatic func‐
tion" section.
The temperature in the appliance is
too low/too high.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door" section.
The food products' temperature is
too high.
Let the food products temperature
decrease to room temperature be‐
fore storage.
Many food products are stored at
the same time.
Store less food products at the
same time.
The door has been opened often. Open the door only if necessary.
The Frostmatic function is switched
on.
Refer to "Frostmatic function" sec‐
tion.
There is no cold air circulation in the
appliance.
Make sure that there is cold air cir‐
culation in the appliance. Refer to
"Hints and tips" chapter.
14 ENGLISH
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