Aerus Origins WC300 - User Manual

Questions and Answers

M
Maria HensonAug 20, 2025
What to do if the Aerus Water System control will not draw brine?
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  Pamela JacobsAug 20, 2025
  The control may not draw brine due to several reasons: 1. Low water pressure: Make sure the setting is correct according to the instructions. 2. Restricted drain line: Remove the restriction. 3. Injector plugged: Clean the injector and screen. 4. Injector defective: Replace the injector and cap. (Contact dealer) 5. Valve disc 2 and/or 3 not closed: Remove any foreign matter from the disc and check the disc for closing by pushing in on the stem. Replace if needed. (Contact dealer) 6. Air check valve prematurely closed: Put the control momentarily into brine refill. Replace or repair the air check if needed. (Contact dealer)
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Justin AguilarAug 22, 2025
What to do if the Aerus Water System valve will not draw brine?
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  Mr. Sean Jones DDSAug 22, 2025
  The valve may fail to draw brine for these reasons: 1. Low water pressure: Set the pump to maintain 20 psi at the softener. 2. Restricted drain line: Change the drain to remove the restriction. 3. Injector plugged: Clean the injector and screen. 4. Injector defective: Replace the injector. (Contact dealer) 5. Air check valve closes prematurely on brine pickup tube: Put the control momentarily into brine/slow rinse. Replace or repair the air check if needed. (Contact dealer)
C
Casey TorresAug 25, 2025
What causes hard water leakage after regeneration in my Aerus Water System?
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  timothy38Aug 25, 2025
  Hard water leakage after regeneration can be due to: 1. Improper regeneration: Repeat regeneration after making certain the correct regenerant dosage was set. 2. Leaking of external bypass valve: Replace the bypass valve. (Contact dealer) 3. Damaged O-ring around riser pipe: Replace the O-ring. 4. System capacity too low: Reset the control and program the resin volume to the correct setting.
M
Michelle WhiteAug 26, 2025
What causes a brine tank overflow in Aerus Water System?
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  Morgan StephensonAug 26, 2025
  Brine tank overflow can occur due to: 1. Uncontrolled refill flow rate: Remove the brine control to clean the ball and seat. 2. Air leak in the regenerant line to the air check: Check all connections in the regenerant line for leaks. 3. Drain control clogged with resin or other debris: Clean the drain control.
S
solomonmartinAug 27, 2025
What to do if the Aerus Water System regenerates at the wrong time of day?
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  williamsbenjaminAug 28, 2025
  If the control is set incorrectly, correct the time setting according to the instructions.
R
robert18Aug 29, 2025
What causes intermittent or irregular regenerant draw in Aerus Water System?
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  danielclarkAug 30, 2025
  Intermittent or irregular regenerant draw can be caused by: 1. Low water pressure: Set the pump to maintain 20 psi at the conditioner. 2. Defective injector: Replace the injector. (Contact dealer)
K
Kenneth CollinsAug 31, 2025
What to do if the Aerus Water System control will not regenerate automatically?
- L
  Lauren RiceSep 1, 2025
  If the control does not regenerate automatically, check the following: 1. AC adapter or motor not connected: Connect the power. 2. Defective motor: Replace the motor. (Contact dealer)
J
jeremy94Sep 3, 2025
What to do if my Aerus Water System has no conditioned water after regeneration?
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  Catherine WolfSep 3, 2025
  If there is no conditioned water after regeneration: 1. Add regenerant to the regenerant tank if it is empty. 2. Clean the injector and screen if the injector is plugged. 3. Put the control momentarily into brine/slow rinse. Replace or repair the air check if needed, if the air check valve closes prematurely. (Contact dealer)
J
Jerry CollinsSep 5, 2025
What to do if the Aerus Water System backwashes or purges at an excessively low or high rate?
- Y
  ykingSep 5, 2025
  If backwashing or purging occurs at an excessively low or high rate: 1. Replace with the correct size controller, if an incorrect drain controller was used. (Contact dealer) 2. Remove the drain controller and clean the ball and seat, if foreign matter is affecting valve operation.
A
ashleymcguireSep 8, 2025
What to do if the Aerus Water System shows no water flow display when water is flowing?
- A
  Alexandra JacksonSep 9, 2025
  If there is no water flow display when water is flowing: 1. Shift the bypass valve to the not-in-bypass position, if the bypass valve is in bypass. 2. Fully insert the probe into the meter housing, if the meter probe is disconnected or not fully connected to the meter housing. 3. Remove the meter housing, free up the turbine, and flush with clean water, if there is restricted meter turbine rotation due to foreign material in the meter. The turbine should spin freely; if not, replace the meter. (Contact dealer)

Aerus Origins WC300 Specifications

General

Brand	Aerus
Model	Origins WC300
Category	Water System
Language	English

Aerus Origins WC300 - User Manual

Table of Contents

Questions and Answers

Aerus Origins WC300 Specifications